Case Planner - Prevention Program - ACS (62877)

University Settlement Society Of New York•Brooklyn, NY

1d•Hybrid

About The Position

University Settlement partners with over 40,000 New Yorkers annually in Lower Manhattan and Brooklyn, aiming to foster healthy, stable, and remarkable lives. With a history spanning nearly 140 years, the organization combats poverty and systemic inequality by developing effective social services in collaboration with the community. Founded in 1886 as the first Settlement House in the U.S., University Settlement continues its mission by meeting New Yorkers where they are, actively listening, and fostering responsive cooperation. The organization supports community strength by helping individuals build stable foundations for growth and dream achievement. Their programs, which include early childhood education, youth development, healthy aging, mental health and wellness, English classes for adult immigrants, community centers, and the arts, are infused with a commitment to civic engagement, equality, and communal action. The Prevention Program, funded by the Administration for Children's Services (ACS), offers comprehensive home and community-based preventive services to children and families. This program utilizes Mobility Mentoring, an evidence-based model that emphasizes a growth mindset, high expectations, and belief in the potential of children and families. Case Planners in this program work directly with children and families to support their stability and growth, helping them achieve their self-identified goals. They are expected to integrate Mobility Mentoring into all aspects of their work. The program collaborates with other University Settlement programs, community partners, and ACS to ensure families have access to and are connected with necessary resources and services for problem-solving and achieving their goals.

Requirements

Bachelors degree in Social Work or other human service field.
Two years of related experience working with children and/or families, preferably in a child welfare, juvenile justice, or mental health setting.
Good organizational skills with the ability to meet deadlines.
Work flexible hours including evenings and some weekends as needed.
Ability to work independently, as well as contribute to a team.
Strong clinical skills and ability to work under pressure with high-risk, crisis-oriented cases.
Very good interpersonal/communication skills, including the ability to write well and meet copious documentation requirements in a timely manner.
Strong commitment to advancing diversity, equity, and inclusion.
Possess computer skills and willingness to learn new systems.

Nice To Haves

Bilingual Spanish/English fluency is a plus.

Responsibilities

Maintain weekly contact with a caseload of families in the home/community/office in accordance with program contract.
Complete safety and risk assessments in accordance with ACS contract mandates.
Integrate Mobility Mentoring into work with all families, including completing relevant documentation showing efficacy to the model.
Attend all required trainings as required and integrate training into work with families.
Provide casework counseling through a trauma-informed framework that considers the impact of poverty, oppression, and structural racism, and continually assesses the family, their engagement in services, parental motivation, and in-home functioning & stability.
Provide mediation and/or crisis intervention when indicated.
Participate in Family Team Conferences, weekly supervision, weekly team/staff meetings, and in-service training.
Maintain collaborative relationships with ACS Field offices, medical providers, schools, and other community partner organizations to ensure families receive appropriate referrals and linkages to other service providers.
Document all related information.
Ensure entries into CONNECTIONS & PROMIS are up-to-date, accurate, and submitted within deadlines.
Prepare all assessments and progress notes in a clear and effective manner, in accordance with agency protocol and within established time-frames.
Actively engage the child(ren), family, and/or guardians in case planning, setting goals, establishing priorities, and collaboratively tracking progress within the Mobility Mentoring framework to proactively support and ensure progress toward desired outcomes.
Initiate solutions to eliminate barriers to goal achievement.
Contact families within 24 hours of referral to the program to schedule the initial intake and meet with families within five (5) days of referral.
Assist families with concrete needs and services, educational advocacy, and referrals to support services, rent arrears, utility shut-off, etc.
Monitor school attendance, obtain school records, and intervene with the Department of Education (DOE).
Other tasks as assigned by supervisor.