Case Planner (BA)

MercyFirstBrooklyn, NY
Hybrid

About The Position

A Case Planner works with children and youth who reside in a foster home. The foster parents can either be relatives or individuals who are not related to the children. Case Planners work as a team with Socio-Therapists to provide supports to the children, the foster parents, and the birth families to ensure that every child is making progress towards permanency. We are a 24/7 operation, extensive travel throughout NYC, Long Island, Staten Island, Upstate NY and/or NJ, on rare occasions may also need to travel out of state. This may occur travel on weekends and occasionally requires overnight visits (paid time and paid travel/hotel). Any Long Island cases must maintain a valid clean driver's license.

Requirements

  • Bachelors in social work or related field
  • 1 year of related work experience in serving children and/or families
  • Knowledge of and/or training in child development stages
  • Knowledge of and/or training in family dynamics
  • Excellent communication skills (verbal and written)
  • Proficiency in Microsoft Word and Outlook
  • Ability to engage with clients
  • Must have a valid driver’s license.
  • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and social justice.

Responsibilities

  • Provide intensive support to children, therapeutic foster parents and birth families.
  • Conduct regular casework sessions with each client in accordance with Federal, State, and Local mandates.
  • Conduct regular home visits to therapeutic foster homes
  • Maintain regular contact with birth parents to provide support and problem solve
  • Maintain regular contact foster parents, and/or resource persons
  • Holds bi-weekly individual Sociotherapist sessions with each client and family for their first 3 months in program
  • Document all contacts and case activities in the State system of Connections, Agency patient tracking systems
  • Complete documentation within established timeframes
  • Prepare all required documentation on each case including progress notes, psychosocial reports, permanency hearing notes, FASPs
  • Attend legal proceedings such as family court hearings, representing the agency and client’s best interests
  • Actively participate in staff training and supervision meetings.
  • Arrange, monitor and document family and/or sibling visits.
  • Respond to emergencies as needed and/or directed

Benefits

  • A comprehensive health insurance package including medical, dental and vision plans for you and your family
  • 403B retirement benefits
  • Employer-paid life insurance and long-term disability insurance
  • Generous paid time off (vacation, personal, sick, 12 paid holidays)
  • Free employee assistance program through National EAP
  • Insurance discounts for our staff and their families
  • Trainings to support professional and personal development
  • Employee wellness program
  • Employee recognition activities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service