Case Manager (Mon/Wed 1p-9p, Tue/Thu/Fri 9a-5p)

COMMUNITY SOLUTIONS INCWaterbury, CT
Onsite

About The Position

Community Solutions is seeking a Case Manager to join our team at the Chase Center location in Waterbury, CT. This role involves general case management duties including intake assessment, individual and group counseling, case record management, discharge preparation, and aftercare services. The organization, Community Solutions Inc. (CSI), is a nonprofit dedicated to promoting responsible citizenship, accountability, and well-being for individuals and families involved in the child welfare, juvenile justice, or criminal justice systems. CSI has been a pioneer in community-based services since 1962, offering supervision, treatment, and comprehensive individualized services to help clients become productive citizens. CSI is committed to becoming a trauma-informed organization, providing training and integrating trauma-informed values throughout its operations.

Requirements

  • Bachelor's degree in a social science field.
  • One year experience in case management or similar field.
  • Excellent oral, written and interpersonal skills.
  • Ability to engage and develop collaborations with community agencies.
  • Experience with Microsoft Office.

Nice To Haves

  • Education may be substituted with experience on a year for year basis.
  • Previous assessment experience preferred.

Responsibilities

  • Check daily for newly assigned clients.
  • Complete assessments within 3 business days of intake.
  • Facilitate feedback and creation of ISP within 5 business days of intake.
  • Conduct DOC case management sessions based on clients' assessment scores.
  • Submit monthly progress reports to supervisor 4 calendar days before due date for DOC clients.
  • Collect and review phone records monthly for home confinement clients to ensure compliance with SOW.
  • Complete and submit discharge plan for BOP and DOC clients 60 days before scheduled release date.
  • Prepare, plan, and facilitate Transitional Skills and R&R group-sessions.
  • Record all sessions with clients and upload recordings for quality assurance review.
  • Actively participate in quality assurance review sessions and apply new strategies.
  • Actively participate in PRT meetings by presenting new client assessments and ISP, updates on clients nearing discharge, and providing/eliciting peer support.
  • Make recommendations to supervisor for corrective action and monitor on an ongoing basis.
  • Maintain client files and ensure compliance with Agency policy regarding confidential information.
  • Assist clients with obtaining birth certificates and social security cards.
  • Conduct CM sessions at the person's home confinement site (for Wilmington, WH, HH, and Chase only).
  • Secure urine specimens and Breathalyzer tests at the HC site.
  • Conduct a search of the client's vehicle while at the HC site.
  • Collect and make copies of client's bank records monthly to ensure they balance with financial records.
  • Complete incident reports as needed and submit to PD prior to leaving shift.
  • Register for and attend all required trainings and boosters including MI, Case Management, and Assessments.
  • Secure urines from same-sex clients and complete all required paperwork.
  • Monitor caseload to ensure all urines and Breathalyzer tests are randomly requested and secured as required per funding source.
  • Conduct weekly audits of all client medications to ensure clients are med compliant.
  • Conduct employment, job search, and home confinement spot checks.
  • Conduct room searches, common area searches, and perimeter searches.
  • Conduct pat/pocket searches, facility rounds, and house counts as needed.
  • Assist with serving of meals when assigned.
  • Serve as a role model to clients and staff modeling pro-social behaviors.

Benefits

  • Two (2) weeks' vacation accrued within the first year, bumped to three(3) weeks accrual after 1 year of service.
  • Sick time (7 days accrual basis).
  • Floating holiday time (4 days/year).
  • Medical and Dental plans.
  • Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
  • 401(k) plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
  • Tuition reimbursement after 1 year service.
  • Ongoing training.
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