Case Manager - Highland Gardens (5631)

PATH•Los Angeles, CA

12d•Onsite

About The Position

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing team as the Case Manager at the Highland Gardens location. PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness since its foundation in 1984. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved well-being beyond housing alone.

Requirements

Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
Have employment eligibility verification
Have or be able and willing to obtain CPR/First Aid training
Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test
Have reliable transportation
A valid driver’s license
Proof of insurance and ownership for personal vehicles used during work duties
The ability to qualify for PATH's insurance coverage

Nice To Haves

Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

Responsibilities

Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs
Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals
Completes program specific assessments (e.g. VI-SPDAT)
Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90- day review with the participant after initial intake
Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents
Maintains confidentiality of participant files per HIPAA and all applicable guidelines
Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals
Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients’ ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma
Uses motivational interviewing and trauma-informed care in service delivery
Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients