Case Manager - BHJI/CSP - (40 hours 7a-3p) - Centerville

Gosnold•Centerville, MA

8h•$22 - $23

About The Position

The BH-JI/CSP Case Manager supports patients in mental health and addiction recovery by conducting interviews and basic assessments, engaging patients in treatment and continuing-care planning, and connecting them with community resources. The role manages a caseload of approximately 17–20 patients and tracks multiple required tasks using CRM software. Some interviews, assessments, and psychoeducation groups take place in Houses of Correction. The case manager develops service and care plans in collaboration with patients and their identified supports, helps patients build recovery support systems, and facilitates access to transportation and other services. When indicated and directed, the role may accompany and transport patients to community resources and services. The position also communicates with referral sources, community organizations, advocacy groups, law enforcement and correctional agencies, and participates in team meetings, supervision, and training. Patient records must be maintained in accordance with Gosnold standards.

Requirements

Bachelor’s degree in counseling, psychology, social work, nursing, or a related discipline.
Two years of professional or lived experience in mental health and addiction.
Strong interpersonal and organizational skills.
Self-directed work style.
Proficiency with web-based electronic health records.
Comfort engaging with individuals involved in the justice system and entering Houses of Correction.
Valid, clear Massachusetts driver’s license.
Ability to manage a caseload of approximately 17–20 patients and track multiple tasks using CRM software.

Nice To Haves

Basic knowledge of the criminal justice, probation, and parole systems is beneficial.
Basic knowledge of mental health and addiction recovery processes, services, and resources.
Knowledge of and experience with community resources and referral systems, or the ability to collaborate with community-based providers and agencies while providing exceptional customer service.

Responsibilities

Conduct patient interviews and basic assessments, and engage patients in treatment and continuing-care planning.
Conduct interviews and assessments in Houses of Correction when required.
Conduct case management service plans.
Conduct psychoeducation groups in the Barnstable County House of Correction or the Duke’s County House of Correction when required.
Prepare care plans with patients and their identified supports.
Connect patients with community resources to help them develop effective recovery support systems.
Develop and manage systems that comply with regulatory requirements, utilization practices, and industry standards.
When indicated and directed, accompany and transport patients to community resources and other services identified in service plans.
Help patients develop transportation and other resources to support self-management of care and services.
Participate in staff supervision and in-service training programs.
Participate in team meetings to review patient progress.
Communicate regularly with referral sources, advocacy groups, community resources, Sheriff’s Departments, Probation, Parole, and Houses of Correction.
Maintain patient records in compliance with Gosnold standards.
Work effectively as part of a multidisciplinary team.
Perform outreach using personal transportation.
Perform other duties as assigned.