Case Manager - 3rd Avenue Women's Shelter

inc•Brooklyn, NY

7d•Onsite

About The Position

Young Adult Transitional Shelter is a 39-bed transitional shelter in Sunset Park, Brooklyn for homeless young women, ages 18 to 25. The shelter empowers women to obtain permanent housing and helps them develop the independent living skills necessary for life beyond the shelter. Residents gain access to a variety of services such as independent living skills workshops, individual and group counseling, and assistance in securing permanent housing. The shelter also partners with other BCS programs to give residents the resources they need: from connecting residents with the Education Center to get their High School Equivalency Diplomas, to directing them to our Greater Heights Clubhouse to address chronic mental illness. Caseload approximately 19 to 20 clients

Requirements

High School Diploma with 5 years experience with homelessness.
Position requires direct face to face contact with residents on an ongoing basis.
Ability to keep track of multiple priorities, complete tasks on time, meet deadlines and keep the appropriate people informed of the status.
Have strong communication skills (written and oral).
Maintain client and staff confidentiality
Computer literacy (Microsoft Word, Excel, Gmail, etc.)
Experience with CARES Collaborative Homeless Management Information System

Nice To Haves

BSW or BA in human services related field, with a minimum of two years of experience with homelessness.

Responsibilities

Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs.
Serve as a role model to all stakeholders.
Navigate all client services including but not limited to referrals for specialty care (i.e. medical, mental health, and substance abuse services, etc.), coordinating appointments, and/or any other processes needed to aid residents with achieving all goals identified in their Individualized Treatment Plan and increasing their level of self-efficacy
Complete all required assessments and service plans in a timely manner
Complete progress notes within 24 hours of individual sessions
Meet with all clients assigned to caseload a minimum of once per week and/or as instructed by Program Director
Provide crisis intervention services and complete all incident reports in a timely fashion
Provide case management coverage in the event of staff vacancies to preserve the quality of care of all residents
Facilitate one group per week (i.e. mental health awareness, substance abuse prevention, game night, etc.)
Participate in the facilitation of fire drills
Aid with coordinating resident move-ins and move-outs
Participate in recreational events in the community to increase consumer socialization skills
Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required
Complete all other tasks as assigned by Program Director