Case Manager - Crestview Mobile Response Team

Global Connections to Employment•Crestview, FL

10d•Hybrid

About The Position

Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug and alcohol dependencies and intellectual disabilities. Across Northwest Florida, our services range from residential treatment to outpatient counseling, psychiatry, trauma care, treatments for substance misuse and 24/7 support for those with serious mental illnesses. The Mobile Response Team (MRT) serves residents of Escambia, Santa Rosa, Okaloosa and Walton counties. They provide 24/7 intervention and support for individuals in crisis via telephone triage or in-person. MRT comes to you seeking to reduce trauma, prevent unnecessary hospitalizations, and divert persons from the juvenile or criminal system. The purpose of case management is to assist clients in gaining access to needed medical, social, educational, and other services. The primary goal of case management is to optimize the functioning of individuals who have complex needs by coordinating the provision of quality treatment and support services in the most efficient and effective manner. The desired outcomes for persons using the service system are self-sufficiency, and satisfaction in the living, learning, work and social environments of their choice.

Requirements

Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field (a related human services field is one in which major course work includes the study of human behavior and development).
Minimum of one (1) year of full time or equivalent experience working with adults experiencing serious mental illness.
OR Bachelor’s degree from an accredited university or college and three (3) years full time or equivalent experience working with adults experiencing serious mental illness.
Must be able to travel locally to clients’ homes, training locations and other locations as necessary.
Ability to complete approved mental health targeted case management training within three months of initially providing case management services.
Must have knowledge of available resources in the service area for adults with serious mental illness.
Must have knowledge of and comply with state and federal statutes, rules and policies that effect the target population.
Must be able to use a computer.
Good oral and written communication skills.
Ability to work within the guidelines established in the policies and procedures of the agency and program.
Ability to work cooperatively and collaboratively with multidisciplinary staff.
Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.
Must possess a valid driver’s license from the state in which you reside, a good driving record and be insurable under the corporate policy.

Responsibilities

Assist clients in gaining access to needed medical, social, educational, and other services.
Coordinate the provision of quality treatment and support services.
Provide individualized, integrated mental health, substance abuse and co-occurring services to meet the needs of individuals served and their families.
Provide in home and in community services.
Recognize signs and symptoms of abuse.
Effectively relate to a variety of individuals, including persons living with a mental illness and/or substance use disorder, persons with developmental disabilities, family members of persons served, and co-workers.
Problem solve and advocate for persons served.
Assist in maintaining a therapeutic milieu.