Case Manager (Senate)
About The Position
The Senate is a permanent supportive housing residence for formerly homeless adults, many with mental illness, substance abuse/dependence and co-morbid medical diagnoses. On-site services include medication monitoring, case management, money management, entitlement assistance, medical and psychiatric care, substance abuse counseling, work readiness training, 24 hour/7 day per week front desk security, and group activities. The Senate is seeking a dynamic individual to provide case management services to formerly homeless adults diagnosed with a severe persistent mental illness in order for tenants to maintain permanent housing as well as to utilize client centered approach to assist tenants with working towards their goals.
Requirements
- Bachelor’s Degree in social work or a related field required
- Proficient in Microsoft Outlook and Excel
- Able to use or learn computer databases such as AWARDS
- Some walking and travel to escort clients to various appointments throughout the city and occasional visits to hospital emergency rooms.
Nice To Haves
- Experience working with individuals diagnosed with severe and persistent mental illness, substance abuse, and/or co-occurring disorders preferred
- Spanish speaking preferred
- Understanding of housing first model
- Understanding of severe and persistent mental illness
- Understanding of harm reduction and trauma informed care
- Ability to multitask
- Strong crisis management skills
- Strong interpersonal skills
- Strong written and verbal skills
- Team player
Responsibilities
- Provide case management to a group of assigned clients; identify short and long-term treatment goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and drug treatment services
- Coordinate and follow up with the onsite medical and psychiatric treatment providers
- Provide onsite medication monitoring to tenants
- Accompany clients on visits to doctors, entitlement offices or other community services
- Maintain case records with documentation of services provided and outcomes, according to specific program procedures
- Assist clients in receiving entitlements and in understanding and complying with building rules and government subsidies to maintain residency
- Collaborate with staff in other GRCC programs to coordinate client service
- Encourage participation among resistant clients; conduct floor meetings to introduce and encourage program participation
- Attend staff meetings, case conferences, training programs and supervision meetings
- Participate in planning and leading group activities
- Collaborate to maintain an active resource directory
- Track and maintain all data outcome measures on tenants physical, mental and behavioral health with a results orientated framework
- Conducting unit inspections, and reviewing changes in government policies as well as changes in pharmaceutical and insurance companies
Benefits
- Eligible- Unionized by Local 74
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
