Case Manager (10 Month)

Lindenwood University • Saint Charles, MO

12h

About The Position

Through effective case management and the coordination of care between campus and community resources, the case manager, student counseling will provide services designed to minimize the impact of mental illness or emotional distress on the academic and personal pursuits of students. The case manager also serves on the Leo Cares team and provides crisis intervention and individual counseling as needed. This position is also responsible for consultation and psychological programming for Lindenwood University students.

Requirements

• Master’s degree in counseling, clinical psychology, social work, or mental health counseling
• Licensed or license eligible
• Minimum of 2 years’ full-time professional, post-master’s experience in providing psychological services (individual and group) in a higher education counseling center setting
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Demonstrated understanding of campus resources available to support student needs
• Demonstrated knowledge of and relationships with community providers to ensure the successful facilitation of referrals to mental health care outside of the SCRC
• Demonstrated understanding of the community mental health systems, insurances, hospitals, treatment facilities, etc. to facilitate student access to higher levels of care
• Demonstrated in-depth understanding of higher education case management and care/behavioral intervention teams
• Experience developing and implementing training programs, presentations, and/or educational opportunities for students, faculty, and staff
• Demonstrated understanding of and experience with college student developmental theory and the unique concerns of undergraduate, graduate, and professional students
• Demonstrated understanding and knowledge of professional ethics related to mental health and higher education
• Strong leadership skills, including decision-making, collaboration, organization, and case management
• Strong written communication skills to include accurate and thorough documentation
• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Ability to use repetitive wrist, hand, and finger movements to type regularly
• Regular attendance is a necessary and essential function

Responsibilities

• Participates on the Leo Cares team, coordinating referrals between the Student Counseling Resource Center (SCRC), the Leo Cares team, and community providers to establish best standards of care services for students in need
• Directs/refers students to mental health care services in the community when higher levels of mental health treatment or services are needed
• Meets with students upon return from higher levels of mental health treatment and assists students with care coordination; monitors and follows up with students who have unique mental health concerns that require coordination of care
• Participates as part of the clinical administrative team by assisting with the management of intake, triage, and emergency systems; staffing teams; and consultations regarding community referrals and insurance
• Provides culturally-sensitive, individual counseling to a diverse student body that presents with a variety of challenges including, but not limited to, depression, anxiety, substance use, eating disorders, trauma, suicidal ideation, and academic/family-related stressors
• Develops and maintains relationships with community mental health providers and other support networks; develops and updates a database of referral and community resources
• Supervises graduate interns
• Assists the SCRC director with overseeing the administration of personnel management policies and procedures
• Maintains data on the amount of usage per term
• Maintains an active role in the development and implementation of the SCRC’s strategic planning, objectives, and goals, as well as those for the Student Life and Diversity, as needed
• Assists with strategically marketing the SCRC to students, faculty, and staff
• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Obtains appropriate authorization to collaborate with internal and external partners; consults with parents, physicians, faculty, academic deans, Residential Life staff, off-campus counseling services, and other campus offices, when appropriate, to provide quality care to students
• Follows up to ensure that clients are appropriately assessed, successfully referred, and compliant with treatment recommendations
• Communicates all duty to warn issues
• Job may require other duties as assigned.

Benefits

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees