Case Manager (Human Services Case Manager) Bilingual Preferred English/Spanish

State of Oregon•Hillsboro, OR

4d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Opportunity awaits! We are hiring a Case Manager (Bilingual Preferred English/Spanish) to join our Aging and People with Disabilities (APD) team. In this position, you will assess Oregonians applying for, or currently receiving, long-term care services to develop, coordinate, and arrange a variety of services to allow older adults and people with disabilities to get the continuity of care they need. Apply today!

Requirements

A bachelor's degree in a Behavioral Science, Social Science, or a closely related field OR A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing) OR An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing) OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
A valid driver’s license and acceptable driving record are required for this position.

Nice To Haves

Spanish/English bilingual skills preferred
Has conducted structured interviews to gather client information for eligibility or service planning.
Has experience extracting data from databases and using it to make decisions or prepare reports.
Has experience using web-based applications and databases for data entry or case management.
Experience reviewing applications or client information to determine eligibility for programs or services.

Responsibilities

Determine long-term care program eligibility by interviewing Oregonians to determine initial and ongoing eligibility for healthcare, social services, and protective service needs.
Develop detailed, individualized, and person-centered case planning for Oregonians.
Conduct interviews in person/on site using the Case Assessment and Planning System (CA/PS) assessment tool on a state-issued laptop.
Inform Oregonians of rights, responsibilities, service options, and methods of recourse.
Make appropriate referrals to other ODHS programs and community resources.
Process applications, inquiries, and data according to policy timeframes, ensure appropriate documentation and forms are completed and sent, and communicate eligibility decisions to ensure delivery of benefits and services.
Provide intake case management by coordinating the provision of long-term care services to Oregonians according to rules, regulations, and the individual case plans.
Contact Oregonians or collateral contacts monthly to set up and monitor service plan and safety needs. This could include in person, the phone, or electronic contact.