Case Manager-RRH P/T M-F 8:30am-12:30pm (87043)

HomeFirst•San Jose, CA

16d•$32 - $32•Hybrid

About The Position

The goal of the RRH is to provide individuals transitioning from homelessness to permanent housing with access to resources and comprehensive support. These case management services are designed to empower participants to manage their daily lives more effectively, while promoting self-sufficiency to maintain stable housing.

Requirements

1 year of paid or volunteer experience in social service or related human services (required).
Valid CA driver license and ability to be added onto the agency fleet insurance (required)
Reliable personal vehicle and auto insurance (required)
Able to lift up to 25 lbs. on occasion.
Ability to use keyboard and read computer screens for extended periods; Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;

Nice To Haves

Individuals with Lived Experience encouraged to apply
Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required.
Bilingual Spanish or Vietnamese speaking or bicultural preferred, not required.

Responsibilities

Provide case management and other direct services to clients throughout Santa Clara County.
Deliver community-based case management services tailored to each client’s needs.
Coordinate with other team members remotely and on-site as needed to communicate interventions and link clients to additional services.
Collaborate with community partners to ensure access to support services for clients.
Participate in property management meetings as needed to address client issues and needs.
Utilize supervision effectively, maintaining open communication, and providing updates on clients across sites.
Properly report any suspected cases of abuse.
Support clients in developing and implementing individualized case management action plans, helping them achieve their goals.
Assist in facilitating life skills workshops when present at program sites.
Meet with program participants at a frequency determined by their needs, coordinating visits across sites.
Provide appropriate referrals to other community services.
Assist clients with transportation to critical appointments using the company vehicle, as assigned.
Maintain thorough, accurate records of case management activities for every program participant in HMIS, as required by grant contracts and internal compliance.
Document all case management activities and progress notes in HMIS within three business days.
Maintain all other case file paperwork and documentation.
Complete and submit incident reports and behavior contracts as needed.
Conduct ongoing re-assessment of client needs and document updates in HMIS.
Attend all meetings and trainings relevant to the position, including site-specific and agency-wide sessions.
Assist with other duties as assigned, including coverage across multiple program sites.
Know and implement agency and program policies and procedures.
Maintain professional relationships and conduct at all times