Entry Level Case Manager

DaMar Staffing Solutions • Indianapolis, IN

48d • $30,000 - $40,000

About The Position

A nonprofit community center founded in 1984 is seeking a Case Manager to provide direct service and support to individuals and/or clients. This role involves handling referrals, coordinating participant needs, and assisting clients in developing a plan for sustainability. The center offers a variety of services including a preschool, food pantry, Senior Program, GED/HSE program, and ESL program.

Requirements

• Any combination of education and experience that provides the knowledge, skills, and ability to perform duties of this position.
• Above average written and verbal communication skills.
• Excellent listening skills.
• Average Microsoft Office Suite skills (Word, Excel, PP, Outlook).
• Ability to work effectively with internal and external individuals, including other professionals in the community.
• Ability to engage via electronic media.
• Integrity and a positive attitude.
• Self-starter demonstrating initiative while effectively adapting to change.

Nice To Haves

• Associate degree in Human Services or Bachelors in Social Work.
• COVID vaccination.

Responsibilities

• Provide one-on-one case management.
• Interview and assess clients to determine needs and eligibility.
• Maintain accurate data on each client to facilitate program services and to assess their impact on the client and their family.
• Coordinate clients with obtaining appropriate services, help schedule appointments, link clients to providers, and initiate the intake process to provide immediate emergency assistance.
• Build relationships with local apartment complexes and landlords to assist families in need.
• Perform internal “Seven Touches Approach” which would be outlined upon hire.
• Complete the intake process for up to 100 clients in a timely manner.
• Participate in social service training, staff meetings, and other gatherings as required.
• Enter client data into the internal database and maintain good case management notes to track client progress.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree