Case Manager - Muller Residence
About The Position
The Doe Fund is seeking a Case Manager for its newest permanent supportive housing program for homeless individuals, including veterans, living with severe mental illness and/or a history of substance use. This 90-unit residence aims to provide long-term residential care and 24-hour support services in a community environment that promotes resident independence while ensuring their safety and well-being. The program will house 54 individuals referred by the NYC Human Resources Administration (HRA) and 36 units for affordable low-income households. The Case Manager will be responsible for providing supportive case management services and counseling to HRA-referred residents, requiring strong clinical skills and experience with individuals diagnosed with co-occurring disorders and/or trauma.
Requirements
- Bachelor's degree in Social Work or a relevant field
- At least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings
- Expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques
- Excellent clinical and case management skills, including knowledge of benefits in the NYC Metro area
- Sensitivity to community issues and needs
- Outstanding interpersonal and communication skills, both oral and written
- Strong ethical standards, confidentiality, and personal integrity
- Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint)
Nice To Haves
- Bilingual preferred
Responsibilities
- Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them
- Develop and facilitate therapeutic groups for residents
- Maintain resident records in compliance with agency and funding standards
- Conduct and review assessments
- Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency
- Monitor and ensure residents are linked to appropriate treatment and services
- Provide counseling and crisis intervention as necessary
- Assist residents in securing and maintaining benefits
- Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs
- Monitor and assist residents with rent payments and budgeting
- Conduct regular unit inspections
- Educate residents about approaches to mental health and substance use
- Compile resources on mental health information and treatment strategies
- Attend ongoing training to enhance the services provided to the residents
- Assist with the completion of reports as needed
- Other duties as assigned
Benefits
- Competitive salary
- Medical coverage
- Dental coverage
- Paid retirement plan participation
- Paid sick time
- Paid personal time
- Paid vacation time
- Paid holidays
- Discounted gym memberships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
