Case Manager (The Monument)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

4d•$45,000 - $50,000•Onsite

About The Position

Serve as part of an interdisciplinary team to deliver case management services using a strengths-based, client-centered approach to adults experiencing homelessness with the goal of securing permanent housing.

Requirements

Associate degree in social service required, bachelor’s degree Preferred
Excellent verbal and written communication skills
Strong organizational skills
Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties.
Excellent judgement
Computer Skills: Proficient in Microsoft Office
Ability to learn data base systems, such as CARES

Nice To Haves

Experience working within the unsheltered population preferred
Experience working with individuals diagnosed with severe and persistent mental illness, substance use and/co-occurring disorders preferred
Prior case management in stabilization beds, safe haven, outreach, or supportive housing experience preferred
Bilingual (English and Spanish) preferred

Responsibilities

Provide case management services to a caseload of approximately 18 clients.
Perform intake, assessment, service planning, advocacy, referral and escort services
Provide case management; identify short and long-term client-centered goals and help clients achieve them, including linkages to community programs such as medical, psychiatric and substance treatment services.
Maintain case records with documentation of services provided and outcomes, according to specific program procedures.
Responsible for case notes and service plans using an electronic database
Assist clients in applying for, receiving and maintaining entitlements
Accompany clients on visits to doctors, entitlement offices or other community services when possible.
Serve as liaison between other service providers and community resources
Facilitate groups, collaborate with harm reduction specialists and housing specialists
Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach.
Monitor compliance with goals through regular weekly contacts.
Perform culturally sensitive intake, assessment, service planning, and advocacy.
Work closely with RA staff to enforce rules and regulations for residents.
Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement.
Other duties as required.