CASE MANAGER

State of Florida•Gainesville, FL

12d

About The Position

The mission of the Florida Department of Military Affairs is to provide management oversight of the Florida National Guard and provide units and personnel ready to support national security objectives; to protect the public safety of citizens and to contribute to the national, state and community programs that add value to the United States of America and to the State of Florida. The Florida Youth Challenge Academy’s mission is to provide a highly disciplined and motivational environment, free from outside distractions, which fosters academics, leadership, development, personal growth, self-esteem, and physical fitness for qualifying high school dropouts. The Academy consists of an operational staff and cadre with in-depth military experience, certified instructors from the Clay County School District system, a registered nurse, counselors and recruitment and placement personnel.

Requirements

A High School Diploma or equivalent; AND
Three (3) years of professional experience in Administrative, Clerical, or a related field
Proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint)
Must currently possess and maintain a valid Florida Driver’s License
New employees of the Department of Military Affairs will be required to pass a pre-employment drug screening.
New employees of the Department of Military Affairs are required to participate in a direct deposit/electronic transfer program.
Must be able to pass a Department of Juvenile Justice Background screening/test.
Must have and maintain a valid State of Florida Driver’s License.
Must possess or be able to obtain First Aid/CPR certification within six months of employment.

Responsibilities

Prints, copies, labels, and mails mentor reports monthly.
Process received mentor reports within five days of receipt.
Enters mentor reports into system and Cadet files within five days of receipt.
Maintains historical records on past classes.
During call periods, places approximately 10 calls per eight-hour shift to maintain mentor contacts, must be documented.
Facilitate Placement and Transitioning of all Cadets prior to graduation (work, school. Higher education, military).
Tracks and manages Cadet Activities in post-residential phase to ensure continued enrollment in school (higher education), work placement, military enlistment, or volunteer service. Must be documented in Cadet file.
All phone calls and important Cadet/Mentor information must be documented and placed in data entry program.
Returns calls to mentors, parents, and Cadets as well as answering general questions about the mentoring program within two working days.
Schedules mentor visits and follow up with mentors to provide guidance that each mentor is fulfilling program obligations and policies, per NGB.
Assists and monitors mentors and Cadets with communications.
Assists in solving problems and linking local resources for Cadets and mentors.
Supports, coaches, and aids mentors in their relationship with Cadets.
Attends meetings and record relevant information in Cadet’s file.
Explore career paths with Cadets including attending field trips, tours and / or job and military fairs.
Works to assist with vocational counseling to assist Cadets in assessing future possibilities for Cadet placement as well as follow through until Cadets are placed prior to graduation.
Assists with setting up and attending orientations, interviews, and other RPM functions, on and off academy grounds.
Assists in the presentation of various required core curriculum classes pertaining to job skills for the Cadets.
Performs other such duties as deemed necessary by the Supervisor, Deputy Director, and /or the Program Director.
Travels as needed for orientations and interviews.
Must be flexible with the assigned work schedule due to the complexity and requirements of the job.