Case Manager - Waukegan, IL

Sentinel Offender Services, LLC•Waukegan, IL

4h•Onsite

About The Position

Sentinel Offender Services has provided community-based, offender-funded monitoring services across North America for over 30 years. Working with law enforcement, community corrections agencies, and the court system, they provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing, and community-based offender management programs. The Case Manager provides a service to the contracted Department by handling an assigned caseload of offenders serving an alternative sentence of electronic monitoring, and is primarily responsible for the comprehensive case management and enforcement of restrictions that are ordered by the Court, Probation, Parole, or Sheriff’s Department.

Requirements

Associate degree or equivalent required
Two years' experience in criminal justice or related field; education accepted in lieu of experience
Must successfully pass criminal background investigation and drug screening
Professional communication skills to communicate with members of the Department, Judges, employees, and program participants.
Ability to work in Microsoft Office applications and other windows-based programs.
Ability to comprehend and communicate detailed information.
Ability to prepare written reports and maintain accurate records
Strong presentation and persuasive skills

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Responsible for participant’s program orientation. Effectively communicates the program rules, regulations and contract requirements of their sentence.
Reviews information to determine and verify participant’s identity along with residential and telephone information.
Reviews participant’s financial information for fee assessment. Determines the daily rate that the participant will be responsible for paying while on the program.
Sets the guidelines and requirements for the participant while on the Electronic Monitoring program by detailing permitted activities and setting schedule for electronic monitoring.
Conducts weekly or bi-weekly participant compliance appointments to collect, review and interpret participant activity documentation; review participant activity reports to determine that participant is in compliance with sentencing guidelines meeting the regulations of program and sentence; collects program fees or may make adjustment to daily rate as needed; verifies and/or adjust participant activity schedule as needed; prepares reports and notices for case file and sentencing department.
Reviews and interprets daily participant exception reports, investigating participant activity that is not in compliance with their sentence.
Install or visually inspect electronic monitoring equipment being used by participant.
Testify in court for participants that have not met the requirements of the program.
Administer required drug testing.
Advise Branch Manager of participants that are not in compliance with their program requirements.
Recommend to Department that a non-compliant participant be removed from the program.
Maintain an auditable case file for all participants under their management.
Enroll and educate participants on the use of the Centurion Kiosk.
Attend Court to enroll and instruct court order participants in the Supervised Release Program.