Case Manager (Far Rockaway, NY)

Westhab Inc.•New York, NY

2d•$40,000 - $45,000•Onsite

About The Position

The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive accurate and relevant information and referrals to assist them in obtaining and maintaining housing.

Requirements

At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.
Strong relationship-building skills are required.
Ability to work independently, but know when to raise issues with the supervisor.
Excellent organizational and time management skills are necessary.
Ability to effectively multitask and follow up on a timely basis.
Strong PC skills are required, including proficiency in Microsoft Word and Excel.

Nice To Haves

A bachelor's degree in social work or a related field, such as human services, is preferred.
Bilingual is a plus.

Responsibilities

Conduct an intake and assessment process to orient the client to the program and develop an individualized service plan that reflects the client's assessment needs and goals.
Meet weekly with clients to help them achieve their individual service plan goals.
Coordinate services with the Housing Specialist, other staff members, and external partners.
Provide advocacy for individual clients around entitlements and services.
Provide crisis intervention and aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
Document case management activities following agency and funding source guidelines and procedures.
Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning.
Achieve monthly placement quota, as assigned.
Facilitate workshops and groups and escort clients as applicable.
Attend staff meetings and trainings to enhance skills related to the job function.
Must be able to work flexible, alternate schedules, including evening and weekend shifts.
Perform other related duties.