Case Manager - Benefits Bridges

Talbert House•Cincinnati, OH

13d•Hybrid

About The Position

Responsible for the full client care cycle including: assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients’ health and human services needs. Under minimal supervision, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered. Maintain case load and utilization by maintaining regular contact with clients to monitor and assess progress. Handle case assignments, draft service plans, review case progress and determine case closure for review and/or in consult with supervisor. Deliver on-going services to clients which may include crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting, housing assistance, and referral and linkage to community resources as needed. Assist in helping clients achieve financial wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.). Develop and/or implement individualized client treatment or service plans and ensures compliance with applicable standards and agency policies. Document all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracy. Participate in treatment team and assists in making recommendations for client status changes. May assist in providing education and/or group curriculum. Adhere to professional standards as outlined by protocols, rules and regulations. Work in the community to meet clients were they are. Complete agency, accrediting body, and funder required training. Other duties as assigned.

Requirements

Ability to learn case management principles, healthcare management and reimbursement requirements
Excellent organizational and time management skills
Effective verbal and written communication skills
Ability to relate to and interact with a wide variety of people
Advanced level problem solving skills and ability to multi-task while prioritizing
Ability to utilize technology including electronic service documentation system
Basic computer skills with ability to navigate Microsoft applications including but not limited to Word, Outlook, Excel, Teams. and Power Point
Associate’s degree in behavioral science or related field, or equivalent work experience as allowed/required by regulatory bodies
Driver License and valid auto insurance

Responsibilities

Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
Maintain case load and utilization by maintaining regular contact with clients to monitor and assess progress
Handle case assignments, draft service plans, review case progress and determine case closure for review and/or in consult with supervisor
Deliver on-going services to clients which may include crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting, housing assistance, and referral and linkage to community resources as needed
Assist in helping clients achieve financial wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.)
Develop and/or implement individualized client treatment or service plans and ensures compliance with applicable standards and agency policies
Document all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracy
Participate in treatment team and assists in making recommendations for client status changes
May assist in providing education and/or group curriculum
Adhere to professional standards as outlined by protocols, rules and regulations
Work in the community to meet clients were they are
Complete agency, accrediting body, and funder required training
Other duties as assigned