Case Manager – Defiance & Surrounding Counties

CareStar, Inc.•Defiance, OH

22h•Hybrid

About The Position

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Case Manager to join our Ohio Home Care program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Case Manager, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Requirements

Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field
Required: Licensed Social Worker (LSW), Licensed Independent Social Worker (LISW), Licensed Practical Nurse (LPN) or Registered Nurse (RN)
Minimum 1 year of experience in home and community-based services (within the last 5 years)
Experience working with individuals with chronic conditions or severe and persistent mental illness
Strong knowledge of Medicaid, behavioral health systems, and local community resources

Responsibilities

Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment)
Must be available during business hours, 8:00 a.m. to 5:00 p.m., to complete all job duties, including but not limited to phone calls, home visits, and returning emails.
Travel to and from the individual’s home, not to exceed 2 hours each way.
Develop and maintain individualized, person-centered care plans and Health and Safety Action Plans, make required reports to regulatory bodies, and complete incident reports as needed.
Coordinate and authorize services across behavioral health, medical, and community-based systems
Transition planning, including coordinating care and services to support individuals during changes in providers, settings, or levels of care.
Assist individuals in accessing Medicaid and other essential services
Monitor service delivery and ensure compliance with program guidelines
Serve as the lead advocate and care coordinator for each participant
Adhere to the CareStar Rule in performance of job responsibilities.
Understand and comply with CareStar Policies and Procedures.
Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.