Case Manager 20 (DESE/AWC)

LifeStream•Fall River, MA

6d•Onsite

About The Position

LifeStream is seeking a Case Manager to join their team. This role involves managing confidential records, coordinating consumer training, ensuring adherence to program guidelines, and maintaining communication with various stakeholders including DDS, parents/guardians, and program managers. The Case Manager will also be responsible for billing, quality assurance checks, and providing direct services when needed. A commitment to community inclusion and flexibility in scheduling are essential.

Requirements

Maintenance of an acceptable CORI
Valid Driver’s license
Negative drug screen
Use of personal vehicle for work purposes
Initial physical exam with Mantoux testing. Mantoux screening annually thereafter. (ABI, MRC programs only)
Commitment to the philosophy of community inclusion
Maintain flexibility with weekly schedule in order to accommodate program needs.
Demonstrated history of quality work performance and teamwork in previous positions
Proven Leadership skills
1-3 years experience in the field of DDS.
Excellent written, verbal, organizational skills
Proficient interpersonal relations
Excellent written and verbal communication skills
Commitment to the philosophy of inclusion
Ability to perform direct care duties including lifting, transferring and restraining of consumers
The ability to perform direct care duties including lifting, transferring and restraining of consumers.
The ability to bend, stoop, stand and reach.

Responsibilities

Review HCP forms, enter information into HCSIS and appointment schedule and forward to DDS and Day program.
Maintain confidential records and medical records (including filing of paperwork) of all consumers who participate in the program in accordance with LifeStream policy.
Maintain updated Health Care Records for all individuals related to medication changes, medical appointments, diagnosis and medical history.
Review monthly data sheets submitted by Personal Advocates for accuracy, content, etc.
Completes weekly billing for assigned programs of the Community and Family Supports Division.
Maintain updated Fact Sheets and Appointment Schedules for all clients in the program.
Ensure consumer training occurs according to established guidelines (Fire Safety, DPPC, HR and Voluntary Checklist) and appropriate documentation is maintained
Maintain regular contact with program manager to ensure appropriate implementation and progress on consumer ISP goals and objectives
Maintain contact with DDS, and Parents/Guardians as needed.
Act as a member of the team offering input into all programmatic services, schedules, systems, etc.
Make recommendations regarding program quality, consumer choices and provide general input to program coordinator as needed.
Provide direct services/coverage when required and requested by program manager.
Makes recommendations to program coordinator relevant to staff training needs.
Ensure that staff decisions are based upon consumer choice and empowerment.
Demonstrates flexibility in meeting program needs.
Conduct Quality Assurance Checks, at least quarterly, on assigned program records.
Set up medical and confidential files for new program participants.
Update Emergency Fact sheets and clinical database as pertinent information changes.