Case Manager

Lao Family Community Development, Inc.

About The Position

LFCD is seeking a qualified candidate for the Employment and Resettlement Programs. The purpose of the program is to provide Housing needs, social services, Training & Job Placement, and to enable employment program clients to achieve self-sufficiency by obtaining the necessary credentials, education, on-the-job training, experience, and job skills to secure employment in professional and skilled career fields. This position is responsible for interfacing with newly arrived clients, local employers, training providers, external organizations, and internal LFCD departments, especially all AJCC and Business Centers. The position’s duties include providing housing assistance, family support service, outreach recruitment for eligible participants, providing orientation, intake assessment, Individual Employment Plan (IEP), Career Development Plan, case management, On the Job Training, Individual Training Account/Vocational Training counseling, job placement, providing ongoing support to these individuals, follow up and retention services, monthly report. Program activities and strategies include long-term career advancement for each participant; understanding the hiring and business development needs of each employer; the compliance requirements of funders; and the many subtle factors that can influence each individual’s ability to thrive and advance in the workplace. This position reports to the Employment Program Coordinator.

Requirements

A Bachelor’s degree in Sociology or equivalent is required in a related field; must have at least 2 years of experience providing direct employment services and coaching.
Self-starter, ability to work with minimal supervision; excellent communication, community relations, networking, and public speaking skills.
Demonstrated ability to work with families, women, and children without discrimination towards people of diverse cultures, races/ethnicities, socio-economic positions, ages, religions, genders, physical/mental challenges/disabilities, and sexual orientations.
Understand, explain, and apply complex local, state, and federal regulations, policies, and procedures.
Able to travel to meet with service providers and participants; ability to work independently as well as part of a team; must have a flexible schedule on some evenings and weekends.
Proficient in computer skills in MS Word, Excel, PowerPoint, database management, and Internet browsers.
In Compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification upon hire; must pass a background check.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and work on the computer; use hands to handle or feel and talk or hear; and move objects up to 25 pounds.

Nice To Haves

Preferred Bilingual in Dari, Pashto, Ukrainian, or Russian.
Knowledge of the human services needs of the local job market is a plus.

Responsibilities

Outreach into the community to provide program information, attend the resource fair to recruit Sacramento residents’ older youth, adults, dislocated workers, and newly arrived immigrants, and promote the program; create flyers and promotional materials.
Lead job readiness workshops, job orientation session, interview, one-on-one and small group counseling; develop a resume, cover letter, and individual employment plans, identifies participant needs to determine appropriate job interest and job match to secure job placement; provide labor market information, and job fairs, job clubs, and job referrals; maintain sign-in sheet record and input onto Cal JOBS system or tracking system. 90 days’ intensive care follow-up with newly arrived immigrants,
Cultivate and maintain the business relationship with employers, provide them with On-the-Job Training (OJT) information; Maintain existing employment contracts and continue to develop new businesses in the local area to expand the employer’s directory; conduct surveys with employers and participants following placement to ensure job stability.
Provide intensive services to participants, including intake assessment, certification, and obtaining supportive documents for enrollment into the program; develop an Individual Employment Plan (IEP), identify career goals, develop a Career Development Plan, prepare the assessment, and make appropriate referrals; provide 12 months of job retention services.
Counsel clients individually and in groups for addressing cultural sensitivity, any types of barriers, job search strategies, interviewing skills, and other topics to assist program participants in entering the job market, retaining employment, and/or advancing in their job or career.
Communicate with training providers and ensure ITA requests are submitted promptly; perform tracking of participants, input data, daily log, monthly case notes, monthly report, and all other activities in the Cal JOBS system or program tracking system.
Upload the eligible participants' information and documentation into the related database
Conduct monthly site visits, job retention, and supportive services; prepare program monthly activity reports to the Program Coordinator.
Consistently achieve or exceed monthly client enrollment and job placement targets in accordance with program objectives.
Stay informed about local labor market trends, employer needs, and training opportunities to better serve participants.
Collaborate with internal team members and external partners to coordinate services, share resources, and ensure effective program delivery.
Attend staff meetings, professional development trainings, and community events to maintain program knowledge and strengthen partnerships.
Assist clients with enrolling in Health Care services (CalAIM), applying for Medical, SNAP, and/or CalWORKs Benefits, and creating a Health Care Plan.
Other duties as assigned by the Program Coordinator/Supervisor.