Case Manager-Tamien (87109)

HomeFirstSan Jose, CA
$32 - $32Onsite

About The Position

The Tamien Case Manager is responsible for providing comprehensive support services to help individuals and families participating in the Rapid Rehousing Program. Their intensive and individualized case management services are coupled with linkage to a network of community resources to assist clients in averting homelessness, maintaining housing, and increasing self-sufficiency. The Housing Retention Case Manager participates in our collective effort to end and prevent homelessness. The ideal candidate is passionate about serving others, sees themselves in a helping profession long term, and is proactive and responsive to the needs of participants. They should be able to manage their time well, demonstrate strong organizational abilities, and be a highly collaborative member of the participant services team. HomeFirst is committed to diversity, equity, and inclusion, and the Case Manager should seek to work with people from a variety of social and economic backgrounds.

Requirements

  • 1 year paid or volunteer experience in social work or related human services required
  • Proficient in Microsoft Office suite
  • Valid CA driver’s license and insurance, and reliable transportation. Must be able to be enrolled in the Agency Fleet Program.

Nice To Haves

  • Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required

Responsibilities

  • Maintain a caseload of 20+ participants.
  • Provide comprehensive case management services, including initial eligibility verification and enrollment, ongoing needs and status assessments, budgeting, information and referral, crisis de-escalation, safety planning, risk assessment, mandated reporting, employment and benefits assistance, advocacy, and other direct service provision.
  • Meet with participants at a frequency and location determined by their needs.
  • Participate in property management meetings to collaborate on resolving issues and supporting the participant’s housing maintenance.
  • Engage in the consistent application of evidence-based practices.
  • Participate in case conferencing and collaborative care coordination.
  • Maintain compliance with contract, agency, and licensing requirements.
  • Achieve identified program and position deliverables.
  • Adhere to task completion deadlines.
  • Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
  • Attend all job-related meetings, including program staff meetings and agency-wide meetings.
  • Participate in opportunities for learning and skill maintenance/development.
  • Utilize supervision appropriately, maintaining open lines of communication and activity.
  • Assist with other duties as assigned.

Benefits

  • 100% employer-paid medical, dental, and vision coverage
  • Chiropractic care
  • Mental health support
  • Pet insurance
  • Employee Assistance Program
  • 401(k)-retirement plan with generous matching
  • Life and disability insurance
  • Flexible spending accounts
  • Commuter benefits
  • Workers’ compensation
  • 12 holidays
  • Sick leave
  • PTO starting at 15 days annually, increasing with tenure
  • 8 hours of civic engagement leave annually to volunteer
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