Case Manager, Scattered Site Housing Program

CAMBA•New York, NY

1d•Onsite

About The Position

The Scattered Site Housing Program (SSHP) is a community-based, permanent, supportive housing program for HIV/AIDS Services Administration (HASA) clients. All units are leased in the agency’s name. Seventy-five percent of the units are for single individuals and twenty-five percent are for families. Both case management and housing maintenance services are provided. In addition, clients receive partial financial assistance with their utility bills. Clients with income other than Public Assistance must pay thirty percent of their household’s income to the program as rent. The Scattered Site Housing Program provides 270 scattered site-housing units to HIV/AIDS Services Administration (HASA) clients. All the units are leased in the agency’s name. Sixty-seven units are dedicated for families, and 203 units are for single individuals. The program has two components to assist clients succeed in housing: social services and operations. Case management staff focus on removing barriers to maintain medical care and achieve viral suppression by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focuses on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy.

Requirements

Bachelors Degree OR Associates degree/high school diploma/GED with at least 4 years’ experience in case management or related social service field (housing, homelessness, mental health, substance abuse, etc.).
Relevant experience as specified above, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse.
Good written & verbal communication.
Computer literacy in Microsoft Office Suite.
Requires HASA approval prior to hiring.

Nice To Haves

Bi-lingual English and Spanish.

Responsibilities

Ensuring that clients are connected to needed services to address immediate needs, as well as, ensuring that clients obtain stability to maintain permanent housing.
Maintain clear, organized, and audit ready records.
Report all services provided to clients into program database monthly.
Providing all contract funded activities including conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc.
Completing all program documentation and entering all client services into Client Track.
Ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
Escort clients to appointments (educational, medical, social service, etc.)
Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
Collect all required documentation and create client files.
Conduct a minimum one home visit per month.
Report any repair issues to the Housing Specialist.
Monitor clients’ living conditions.
Meet required monthly projections.
Provide all required information for the completion of monthly program reports.
Maintain clients’ charts always audit ready.
Other duties as assigned.