Case Manager - Community Based Mental Health

Talbert House•Cincinnati, OH

6h•Hybrid

About The Position

Responsible for the full client care cycle including: assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients’ health and human services needs. Under minimal supervision, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered. Maintain a caseload of medication management clients, necessitating quarterly contact and occasional community visits. This is primarily an office-based position. The role involves handling case assignments, drafting service plans, reviewing case progress, and determining case closure for review and/or in consult with a supervisor. The Case Manager delivers ongoing services to clients which may include crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting, housing assistance, and referral and linkage to community resources as needed. They assist clients in achieving wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.). The position requires developing and/or implementing individualized client treatment or service plans and ensuring compliance with applicable standards and agency policies. All clinical activities must be documented timely and with accuracy to meet specific program, funder, and credentialing entity criteria. The Case Manager participates in treatment team meetings and assists in making recommendations for client status changes. They may also assist in providing education and/or group curriculum and must adhere to professional standards as outlined by protocols, rules, and regulations. Completion of agency, accrediting body, and funder required training is also necessary.

Requirements

Ability to learn case management principles, healthcare management, and reimbursement requirements
Excellent organizational and time management skills
Effective verbal and written communication skills
Ability to relate to and interact with a wide variety of people
Advanced level problem solving skills and ability to multi-task while prioritizing
Ability to utilize technology including electronic service documentation system
Basic computer skills with ability to navigate Microsoft applications including but not limited to Word, Outlook, Excel, Teams, and Power Point
Associate’s degree in behavioral science or related field, or equivalent work experience as allowed/required by regulatory bodies
Driver License and valid auto insurance

Responsibilities

Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered under minimal supervision
Maintain caseload of medication management clients, necessitating quarterly contact and occasional community visits
Handle case assignments, draft service plans, review case progress and determine case closure for review and/or in consult with supervisor
Deliver on-going services to clients which may include crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting, housing assistance, and referral and linkage to community resources as needed
Assist in helping clients achieve wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.)
Develop and/or implement individualized client treatment or service plans and ensures compliance with applicable standards and agency policies
Document all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracy
Participate in treatment team and assists in making recommendations for client status changes
May assist in providing education and/or group curriculum
Adhere to professional standards as outlined by protocols, rules, and regulations
Complete agency, accrediting body, and funder required training
Other duties as assigned