Case Manager

Services for the Underserved•New York, NY

5d•$43,035 - $48,994

About The Position

SCOPE OF ROLE : Under the supervision of the Senior Case Manager, the Case Manager provides case management to individuals and families in need of homeless prevention services. ESSENTIAL DUTIES & RESPONSIBILITIES: Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering services related to meeting their housing needs. Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment. Promote linkage with other service providers that will help participants obtain and maintain housing stability. Monitor the effectiveness of linkages with other on-island service providers. Assure timely intakes, assessments, service plans and referrals. Provide service description and overview to prepare participants for full-service engagement. Collaborate with program participants to develop service plans that correlate with resolving barriers to maintain housing stability. Monitor and evaluate program participants’ progress. Prepare and submit Financial Assistance Requests on behalf of program participants. Participate in development of After-Care and on-going housing assistance service planning processes. Coordinate supportive services and referrals based on specific needs of program participants. Assist participants with obtaining and reinstating benefits. Assist participants in identifying financial resources. Maintain copies of program participants’ documents in case files. Monitor case progress and when necessary, enter information into the CARES database. Participate in and provide case related updates during case management and general staff team meetings. Attend training and provide feedback on presentations. Assist participants with obtaining employment services such as job training, job readiness and employment workshops. Advocate on behalf of program participants to ensure they receive work support services such as rental assistance, food stamps, Medicaid, subsidized childcare, etc. Assist participants with understanding their lease, securing utilities, making moving arrangement Outreach to property owners and mediate issues that help participants locate or retain housing.

Requirements

HS Diploma, GED, or AA degree in related field and two years qualifying experience

Nice To Haves

MSW or bachelor’s degree preferred in related field.
Knowledge of the Department of Homeless Services, the Human Resources Administration, and entitlements.
Knowledge of the complex interaction of multiple factors of homelessness, incarceration, and substance abuse, mental health and domestic violence is preferred with sensitivity to cultural and gender specific issues with both individuals and families

Responsibilities

Oversee case management for program participants and their families which include arranging, coordinating, monitoring and delivering services related to meeting their housing needs.
Ensure community follow-up to engage the program participants in care; promote compliance with appointments and encourage self-sufficiency and empowerment.
Promote linkage with other service providers that will help participants obtain and maintain housing stability.
Monitor the effectiveness of linkages with other on-island service providers.
Assure timely intakes, assessments, service plans and referrals.
Provide service description and overview to prepare participants for full-service engagement.
Collaborate with program participants to develop service plans that correlate with resolving barriers to maintain housing stability.
Monitor and evaluate program participants’ progress.
Prepare and submit Financial Assistance Requests on behalf of program participants.
Participate in development of After-Care and on-going housing assistance service planning processes.
Coordinate supportive services and referrals based on specific needs of program participants.
Assist participants with obtaining and reinstating benefits.
Assist participants in identifying financial resources.
Maintain copies of program participants’ documents in case files.
Monitor case progress and when necessary, enter information into the CARES database.
Participate in and provide case related updates during case management and general staff team meetings.
Attend training and provide feedback on presentations.
Assist participants with obtaining employment services such as job training, job readiness and employment workshops.
Advocate on behalf of program participants to ensure they receive work support services such as rental assistance, food stamps, Medicaid, subsidized childcare, etc.
Assist participants with understanding their lease, securing utilities, making moving arrangement
Outreach to property owners and mediate issues that help participants locate or retain housing.

Benefits

Join a team of employees who cares about the wellbeing of others.
We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development.
From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.
To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected]

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