Case Manager ECMP, Spanish Speaking

LUTHERAN SOCIAL SERVICES OF THE NAT•Frederick, KS

1d•$29 - $29•Onsite

About The Position

The Case Manager will provide extensive case management to refugees being received by LSSNCA's Reception and Placement Services team. The Case Manager will ensure eligible clients are enrolled in appropriate programs and oversee the requirements of those programs. The objective of the Case Manager is to ease the transition, empower the refugee, and put the client on the path to self-sufficiency.

Requirements

Bachelor's Degree (four-year college or technical school) or Work Equivalent, Field of Study: social work; human services
1 plus years of experience in refugee resettlement
Fluency in Spanish

Nice To Haves

Live locally in the Frederick, MD region preferred
Ability to organize multiple client-related activities
Excellent oral and written communication skills in English
Ability to balance the needs of the client and the employer
Conviction about the capacity of people to grow and change
Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook
Ability to communicate with all persons in a culturally competent manner
Be sensitive to the service population’s cultural and socioeconomic characteristics
Knowledge of immigration and/or refugee issues
Reads, writes, and speaks a relevant foreign language

Responsibilities

Ensure all core services mandated through the Department of State Cooperative Agreement are provided within allocated timeframes
Complete suitability determinations for minor cases
Provide extended case management and support services to clients enrolled in Public Private Partnership services
Contact area service providers through mailings, phone inquiries, and person-to-person meetings to provide them program information and to inquire about available services. Make referrals as appropriate
Assist eligible clients in the completion of Affidavits of Relationships and refugee interests
As appropriate, request and client stipend checks
Assist in the collection of program service data for reports
Complete all forms as required
Maintain accurate record of all services provided
Produce and submit reports in a timely manner
Coordinate services with other area agencies
Work as part of the program team and participate in staff meetings and in-service trainings
Other duties as assigned