Case Manager - Broome

Children's Home of Wyoming Conference•Binghamton, NY

23d•$58,000 - $62,000

About The Position

WHO WE ARE: The Children's Home partners with children, families and communities throughout New York State to inspire hope, develop skills, and cultivate healthy relationships for positive futures. $58,000-62,000 Position Summary: As part of the Critical Time Transition Program (CTTP), the Case Manager provides intensive Critical Time Intervention (CTI) services for youth ages 11–17 with complex mental health needs and their families/caregivers, supporting transitions from higher levels of care to community settings. CTI is a phased, time-limited care management model emphasizing early and assertive engagement, trauma-informed practice, strengths-based approaches, resilience, psychiatric rehabilitation, positive behavioral strategies, and family/caregiver skill-building. Case Managers work across the community and a Transitional Residential Setting (homes, schools, hospitals, outpatient clinics), maintaining frequent contact with youth, families/caregivers, and involved agencies. Services prioritize in-person engagement. Case Managers actively coordinate care in the community, support skill-building, and strengthen family and youth self-advocacy while facilitating safe and effective transitions to the lowest appropriate level of care.

Requirements

Bachelor's degree in human services or related field required
At least 3-5 years working with youth who have experienced mental health challenges, co-occurring disorders, and or intellectual disabilities, community-based interventions required
Driver's License and ability to maintain insurability throughout employment required

Nice To Haves

Master's in Social Work preferred

Responsibilities

Carry a caseload of approximately 8 youth and families
Provide weekly, phased contacts with youth and families/caregivers, including assertive engagement, linkage to services, monitoring, and skill-building
Develop individualized, person-centered care plans in collaboration with the Clinician.
Facilitate coordination with hospitals, community providers, state agencies, and informal support.
Support youth and families in scheduling and attending appointments; participate in warm hand-off meetings.
Assist youth and families with applications for services
Provide crisis management, positive behavioral support, and advocacy to youth and families.
Collaborate with the Program Director and team members during weekly meetings, agency case conferences, and case reviews to ensure fidelity and continuity of care.