CASE MANAGER UNIT SUPERVISOR - TARGETED UNIT
About The Position
The Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor - Targeted Unit in the Specialty District. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
Requirements
- Knowledge of Federal and State Statues, agency policies and procedures relating to the care and treatment of persons with developmental disabilities; agency personnel rules and practices.
- Knowledge of Principles and practices of case management, methodology, procedures, and techniques in development of Individual or Family Support Plans, Individual Service Plans, or Person-Centered Plans for people with developmental disabilities.
- Knowledge of Social, intellectual, and behavioral problems of people with developmental disabilities.
- Knowledge of Community resources, medical and behavioral health issues and terminology.
- Knowledge of Crisis management.
- Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
- Skills in Oral and written communication.
- Skills in Counseling (as used in providing advice and assistance) and interacting with members and family members.
- Skills in Conducting needs assessments.
- Skills in Leadership and team building.
- Skills in Workload management.
- Skills in Problem identification and resolution.
- Ability to Assess needs and determine suitability of Individual Family Support Plans/Individual Service Plans, teaching, and coaching/training; analyze issues and develop positive solutions.
- Ability to Utilize a computer including the use of Microsoft Office and various internet/intranet-based programs.
- Ability to Supervise a unit of professional staff.
- Ability to Analyze issues and develop positive solutions
- Ability to Maintain confidentiality.
Nice To Haves
- N/A
Responsibilities
- Supervises and directs work activities of subordinate staff; provides necessary training, guidance, coaching and mentoring to staff. Completes twice monthly (minimum) one-on-one meetings with staff, and completes semi-annual and annual performance evaluations.
- Reviews cases assigned to work unit; assesses needs and assigns cases to staff members; provides technical advice and assistance to staff regarding development, implementation, and monitoring of member Person Centered Plan. Reviews Person Centered Plans (PCP) developed by Support Coordinator (SC) to ensure member needs are met; ensures assignment area completed within established timelines in compliance with quality standards.
- In compliance with requirements, must drive a vehicle to conduct on-site visits to members’ homes & program sites to observe staff conduct the PCP meeting and observe SC interactions with members and families. Drive to planning meetings to assist their staff w/complex members & planning meetings. Drives to planning meetings to complete them in the SC's absence. May also be required to attend meetings with their teams, leaders, etc., at alternative locations. Supervisors may be required to attend interviews.
- Meeting with subordinate staff to assist with identifying necessary changes and modifications to Person Centered Plan.
- Reviewing, verifying, and authorizing expenditures to ensure compliance with budgetary constraints; preparing reports relating to cases assigned to the work unit; completing special projects as assigned, e.g., conducting unit, district, or statewide training as needed
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
