Case Manager Underfill Fiduciary (Grade 10)

Yuma County•Yuma, AZ

7d•Onsite

About The Position

This position is advertised from the minimum to the mid-point hourly rate. Salary will be determined based on education and experience at the time offer. Under general supervision, performs work of moderate difficulty in client case management activities. This position has department specific responsibilities.

Requirements

High school diploma or GED and four (4) years experience in a mental health, social service or health agency OR an Associates degree in Social Work and two (2) years experience in a mental health agency, social services agency or health agency; OR an equivalent combination of education and experience.
Must possess and maintain a valid Arizona driver’s license.
Requires successful completion of a background check.
Knowledge of County policies and procedures.
Knowledge of case management principles and practices.
Knowledge of State and Federal laws pertaining to guardianship and case management.
Knowledge of applicable laws and regulations relating to estate management.
Skill in interviewing patients and prospective clients.
Skill in collecting, analyzing and evaluating medical, legal and social services information.
Skill in analyzing problems and identifying solutions and techniques for resolution of issues.
Skill in assessing and prioritizing multiple tasks, projects and demands.
Skill in establishing and maintaining effective working relations with co-workers, other County employees and representatives from other county, state and Federal agencies.
Ability to communicate effectively verbally and written.
Ability to read, write, synthesize data and reports.
Ability to use modern office equipment and computers.
Ability to lift at least 25 lbs.
Ability to bend, walk and stoop.
Ability to organize and prioritize deadlines.
Ability to work independently.

Responsibilities

Auditing incoming and outgoing data for accuracy, completeness and quality, resolving errors and omissions to prevent errors.
Conducting interviews with clients, families and community members with knowledge regarding the case.
Responding to client inquiries, either in person or by telephone.
Interacting and communicating with family members.
Advocating for wards when incidents arise and are not resolved in a timely and efficient manner.
Testifying in contested matters.
Researching information to support decision making, locating relatives and heirs.
Assisting with the preparation of the annual Court ordered Guardian Reports, budgets and procurement of insurance.
Researching, evaluating and determining effective methods for the client financial institutions, insurance, legal medical personnel, community agencies and government entitlement programs.
Supporting and enhancing the clients’ emotional and physical stability.
Arranging for physical care and custody of clients incapable of providing for their own welfare and coordinating follow up appointments and transportation.
Creating and maintaining extensive case files.
Coordinating funeral arrangements for clients, notifying family members and making arrangements to pick-up personal belongings.
Coordinating referrals to appropriate County departments, agencies and community resources.
Developing cooperative professional relationships with local agencies significant to the continuum of care for clients.
Developing and maintaining budgets for clients to ensure funding for sustenance and to meet the client’s needs.
Participating in meetings and case conferences to ensure the delivery of care and services are provided to the client.
Performing intake, admission assessment, service planning, reassessment, service monitoring and casework.
Ensuring records are in compliance with County, State and Federal requirements.
Maintaining high standards of confidentiality regarding the client and sensitive information.
Coordinating medical appointments, transportation or any type of services based on the client’s needs.
Performing other duties as assigned.