Case Manager - Supportive Services Specialist

NATIONAL CENTER ON INSTITUTIONS AND•Charlotte, NC

3d•$50,000 - $50,000•Onsite

About The Position

The National Center on Institutions and Alternatives (NCIA), through its Herbert J. Hoelter Vocational Training Center (HJH/VTC), is seeking a compassionate and motivated Case Manager | Supportive Services Specialist to support individuals as they pursue vocational training and long-term employment opportunities. This is an excellent opportunity for recent graduates and early-career professionals who are passionate about social services, workforce development, community engagement, or helping individuals overcome barriers to success. If you enjoy building relationships, solving problems, and making a positive impact in your community, we encourage you to apply.

Requirements

High School Diploma required.
Experience in case management, workforce development, or supportive services.
Strong communication and organizational skills.
Ability to work collaboratively and maintain accurate documentation.

Nice To Haves

Bachelor’s degree in Social Work, Human Services, or related field (or equivalent experience) preferred.

Responsibilities

Provide supportive, client-centered case management services.
Assist participants in identifying and overcoming barriers to training and employment.
Connect individuals with community resources and supportive services such as transportation, housing, healthcare, childcare, and other needs.
Develop and maintain Individual Employment Development Plans (IEDPs).
Monitor participant progress and provide ongoing encouragement and support.
Collaborate with staff, employers, training providers, and community partners.
Document services, case notes, and participant outcomes using electronic systems.
Support compliance with program requirements, grant guidelines, and organizational policies.
Participate in team meetings, training opportunities, and professional development activities.