Case Manager - Supportive Services for Veteran Families (SSVF)

Sound • Seattle, WA

6d • $31 - $32 • Hybrid

About The Position

Sound Behavioral Health is seeking an additional case manager to support Veterans' families in the Greater Seattle Area. The SSVF case management team assists approximately 450 Veteran households annually, helping Veterans experiencing homelessness obtain housing and assisting those at-risk of homelessness in achieving housing stability. The role involves a mix of community and office/home work, with an approach of meeting clients where they are to build relationships and trust. The ideal candidate believes in Housing First principles and is resourceful with knowledge of housing resources.

Requirements

• 1+ years of experience working in social services is required.
• Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
• Washington driver’s license and insurable driving record required.
• Must successfully pass criminal background checks.

Nice To Haves

• Bachelor’s degree in Social Work or a related field is preferred. Work experience may be considered in lieu of a degree on a case-by-case basis.
• Previous work with Veteran households experiencing homelessness and/or familiarity with the SSVF program preferred.
• Demonstrate skills and experience in working with a wide range of housing barriers.
• Ability to demonstrate skills at presenting problems and communicating effectively with collateral organizations having contact with the individual and/or the.
• Demonstrates the ability to work well independently.
• Ability to demonstrate knowledge regarding Veteran services/resources and social service resources in King County, and the compounding factors contributing to Veteran homelessness; including mental health, social adjustment, and cultural considerations specific to Veterans preferred.
• Experience with ethnic/cultural diversity is preferred.
• Must have sound judgment, maintain appropriate boundaries, work effectively with others, be able to communicate clearly, and have excellent problem solving skills.

Responsibilities

• Provide rapid re-housing services, including outreach and short-term case management, to Veteran households experiencing homelessness in King County.
• Make connections with identified Veterans in King County through street, shelter, encampment, transitional housing, and community partner site outreach.
• Determine program eligibility, assist Veteran households with obtaining proper documentation, and complete program enrollments.
• Work with Veteran households to identify goals and needs associated with moving into housing through a housing stability plan; maintain and update plan as needed.
• Collaborate with Veterans to obtain housing, despite barriers such as evictions, criminal history, lack of income, and physical and mental health conditions. Advocate on behalf of Veterans with landlords and property managers.
• Request and issue financial assistance following SSVF guidelines based on individual client needs identified in housing stability plans.
• Connect Veterans to community partners to meet identified needs that the program cannot meet, including ongoing support after program completion or transition.
• Provide referrals to all applicable resources.
• Attend Veteran case conferencing and other interagency meetings, and work closely with community partners including HUD-VASH, PSH providers, other SSVF providers.
• Complete required documentation accurately and within established timeframes.
• Maintain timely and regular supervision and communication with supervisor.
• Implement SSVF program changes and complete relevant trainings.
• Ensure billings and all data collection meet and follow agency policies and procedures and SSVF data collection guidelines. Maintain participant files and related records in keeping with agency, county and state guidelines.
• Provide backup to fellow case managers and serve all Veterans served by SSVF.
• Participate in work groups to help shape the evolution of the SSVF program.
• Perform other duties as assigned at the discretion of management.

Benefits

• Medical, Dental & Vision Insurance: Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team member’s cost.
• Life Insurance (2x annual salary + additional $25,000): paid by Sound
• Long Term Disability Insurance (60% monthly salary): paid by Sound
• Retirement Plan: Sound contributes 3% to team member’s plan; team member is 100% vested.
• Retirement Plan - 401(k) Plan, pre-tax and/or Roth: team member may contribute to their own plan.
• Health Savings Account: Sound contributes $1,133.33 (individual) or $2,266.67 (family) for eligible team members, pro-rated for new hires in first year.
• Flexible Spending Accounts: for health care and dependent day care costs (pre-tax)
• EAP: Employee Assistance Plan
• Vacation: 18 days per year, increasing with years of service
• Holidays: 9 days per year
• Sick Leave: 12 days per year
• Bereavement Leave: for death in the family
• Parking: Free at all Sound sites
• Training: Free in-house professional training and $400 annually + 3 paid days off-site training
• Service Award: at 5, 10, 15, 20, 25, 30, 35 & 40 years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree