Case Manager Social Worker LCSW-Casual Days

Northwestern Memorial Healthcare•Lake Forest, IL

5d•Onsite

About The Position

This is a casual (non-benefited) position located at Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital. This role provides additional staffing coverage for sick time, PTO as well as weekend coverage. The Case Manager/Social Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Requirements

Master’s degree in social work
Licensed clinical social worker in the state of Illinois (LCSW)
3 to 5 years work experience in hospital setting or related setting
Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

Responsibilities

Develops individualized treatment plans for patients, in collaboration with the patient, their family and the health care team.
Coordinates and leads care conferences on patients with length of stays greater than 7 days.
Documents unusual occurrences and patient relations issues; makes appropriate referrals to risk management, infection control and quality departments.
Assesses patient and family needs for appropriate discharge services.
Coordinates transfer to appropriate level of care such as skilled care, rehabilitation, custodial and home health care for complex care.
Documents discharge planning on the interdisciplinary plan of care, in progress notes and education record (when applicable).
Maintains current knowledge of resources available in the community to support a continuum of effective services for the patient.
Delivers notice of Medicare discharge appeal rights within the appropriate time frame.
Delivers detailed notice of discharge upon discharge appeal for social work cases
Performs medical record review to assess for appropriateness of admissions and continued hospital stay for assigned patients.
Monitors avoidable days and recommends change in services or processes.
Ensures compliance with managed care contracts and length of stay targets while maintaining quality of care.
Develops and educates staff to reduce length of stay and resource consumption while maintaining quality of care.
Distributes hospital issued non coverage notices.
Identifies appropriate cases requiring social work services.
Collaborates with physicians and other healthcare personnel in patient evaluation and treatment to further their understanding of significant social and emotional factors underlying patient's health problems.
Advocates for patients’ rights within the healthcare community to access resources to improve compliance and quality of life
Identifies and validates patient and family psychosocial needs that impact compliance to medical treatment plan through individual or group conferences to help the patient understand, accept and follow medical recommendations
Provides appropriate services and referrals to restore and motivate the patient to seek optimum social and health adjustment within the patient's capacity.
Utilizes available community resources to assist patients to resume their lives in the community and to learn to adapt within limits of disability.
Prepares patient histories, service plans and reports; provides consistent, accurate documentation of social work activities.
Provides emotional support and counseling to patients and their families to assist them in coping with illness, hospitalizations, the dying process, and financial management.
Reports abuse, neglect, domestic violence and other required cases to appropriate authorities and provides education and guidance to other mandated reporters when they encounter abuse and neglect patient cases
Assists with transfer of patients to appropriate treatment facilities including substance abuse and psychiatric facilities.
Initiates discussions with families regarding organ and tissue donation; facilitates referrals to appropriate agencies.
Serves as a liaison to the ethics committee and actively assists patients and families with decision making involving complex ethical questions.
Performs crisis intervention with patient and family situations; responds to crisis situations in the ER and ICU.
Assesses and transfers patients with acute psychiatric illness who require inpatient psychiatric care to the appropriate facility
Assesses at risk patients for goals of care conversations and initiates conversations
Communicates plan of care with attending physician and interdisciplinary teams
Develops programs and educates patients and families on advance directives.
Provides patient, staff and community education on topics related to health and psychosocial issues.
Member of the Palliative Medicine and Supportive Care interdisciplinary team
Participates in PMSC care conferences, Goals of Care conversations, and family meetings
Performs all discharge planning duties for inpatient PMSC patients
Primary social work source for inpatient PMSC patients for care coordination, providing emotional support, community resource allocation, and communication between the inpatient and PMSC outpatient social work team