Case Manager-RN - Case Management - Day

WellSpan HealthChambersburg, PA
Onsite

About The Position

Performs a variety of duties and applies utilization and case management techniques to determine the most efficient use of resources to facilitate a patient's progression of care and the provision of appropriate, cost effective and quality health care. Works in a team model with social work in assigned patient care areas to address patient discharge needs. Provides leadership in the integration of utilization and case management principles.

Requirements

  • Associates Degree Required
  • 2 years Recent acute care experience Required
  • Field of Experience in Utilization Management, Case Management, or Clinical Nursing Specialty.
  • Licensed Registered Nurse Upon Hire Required or Registered Nurse Multi State License Upon Hire Required
  • Basic Life Support Upon Hire Required
  • Excellent interpersonal and communication skills.
  • Basic computer skills.
  • Desire and ability to work in a supportive and collaborative team environment.

Nice To Haves

  • Bachelors Degree Preferred
  • Certified in Case Management Preferred

Responsibilities

  • Reviews assigned patients for medical necessity, utilization management, and appropriateness of setting for continued hospitalization.
  • Initiates problem-solving techniques to prevent over and/or under utilization.
  • Facilitates and coordinates the progression of patient care to optimize throughput and the utilization of resources to support continuous quality and cost of care efforts.
  • Liaisons between utilization management team, third party payers, and the treatment team regarding the identified treatment plan in accordance with contractual guidelines and System policy.
  • Assists the patient care team with the identification and coordination of alternative treatment settings to provide appropriate care, maintain quality of care, and reduce cost.
  • Identifies conditions which require case management across the care continuum.
  • Collaborates with members of the patient care team to identify interdisciplinary needs
  • Collaborates with care management across the system to effectively transition patient care and support value-based care initiatives.
  • Completes case management patient assessment, identifies needs, develops a discharge plan, and coordinates discharge needs (DME, Home Health, IV antibiotics, etc.) in collaboration with patients, families, and care team.
  • Assists with the collection and analysis of utilization patterns, length of stay, readmissions, avoidable days, and denied cases.
  • Brings known or suspected problems of under-, over-, or inappropriate utilization of resources to the attention of the appropriate manager(s).
  • Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations, learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and “error proof” systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
  • Prepares and maintains appropriate documentation as required.
  • Maintains established policies and procedures, objectives, quality assessment and safety standards.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
  • Prepares and presents utilization data analysis as required.
  • Participates in the development and delivery of educational information and process improvements related to job accountabilities and case management principles.
  • Attends meetings as required.
  • Performs other related duties as identified.
  • Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
  • Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.
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