The Case Manager RN supports patients and families throughout the care journey by coordinating services, connecting them with resources, and developing care plans that reflect individual needs. The role partners with physicians, nurses, and department leaders to support safe transitions, clear communication, and consistent quality across the continuum of care. The Case Manager guides patients and families through program orientation and information about rehabilitation, Medicare and insurance benefits, discharge criteria, and patient rights. The role coordinates patient, family, and caregiver education; develops and implements individualized treatment plans; completes psychosocial assessments and discharge planning evaluations; and documents findings and communicates needs across the care team. The Case Manager collaborates with program and case management leadership and the interdisciplinary team to provide seamless, patient-centered care, while demonstrating compassion, respect, and excellence in interactions.
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Career Level
Mid Level
Education Level
Associate degree