Case Manager & Respite Provider

Applewood Centers•Cleveland, OH

22d•$18 - $21•Hybrid

About The Position

The Case Manager & Respite Provider, under the administrative/clinical supervision of the Clinical Supervisor of Foster Care/System of Care, is responsible for providing high-quality care coordination and direct behavioral health respite services to clients and families identified by the Cuyahoga Tapestry System of Care (CTSOC) or enrolled in the OhioRISE program, respectively. This dual-role position will have a split caseload coordinating formal and informal services using the High-Fidelity Wraparound model while also delivering direct, short-term respite care to support youth in a structured, safe environment across home and community settings. Work hours include afternoon hours with required evening and/or weekend availability to accommodate respite needs and family schedules.

Requirements

Minimum High School Diploma required.
QMHS certification required.
Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Ability to perform job responsibilities with a high degree of initiative and independent judgment.
Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
Adheres to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
Functions effectively as a member of a professional team that includes employees, clients and family members.
Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
Demonstrated expertise in systemic family therapy, crisis intervention, and family education.
Prior experience in systemic family therapy, crisis intervention, family education, linking/advocacy skills; across diverse environments that include: educational services, mental health field, childcare, and other community support services.
Must have and maintain a valid driver’s license and driving record that meets the underwriting criteria of the Agency’s insurance company.
Must be approved by Applewood to transport clients in own vehicle.

Nice To Haves

Bachelor’s Degree in Social Work, Counseling or related field preferred.
Valid Ohio LSW license preferred.

Responsibilities

Provide Wraparound Care Coordination services as part of the CTSOC, utilizing the High-Fidelity Wraparound model to clients and families identified for the project across home and community settings.
Complete all required assessments and documents as outlined by the agency while maintaining accurate, timely clinical records in accordance with agency quality standards, CTSOC standards, and applicable licensing/accreditation regulations.
Work collaboratively with identified formal and informal partners on behalf of the Child and Family Team. Act as a liaison when new services or resources need to be coordinated or developed.
Provide Therapeutic Behavior Services (TBS), and Community Psychiatric Support Treatment (CPST) services where appropriate on assigned cases and participate in crisis management as necessary, to meet agency productivity standards.
Provide short-term, direct behavioral health respite care and supervision to youth (ages 8–17) in a safe home or in the community to offer caregivers planned relief. Provide transportation for youth enrolled in respite services to community activities.
Engage youth through companionship, structured recreational, educational, and therapeutic activities suited to their individual age, abilities, and treatment or care plan goals.
Maintain open, effective communication with youth, caregivers, and treatment team members, providing timely updates regarding activities, progress, and behavioral observations.
Respect client privacy and strictly adhere to confidentiality guidelines and HIPAA standards regarding all client-related documentation.
Attend scheduled staff meetings, clinical supervision, and ongoing training as required.
Maintain all required trainings, certifications, and licenses per regulatory guidelines.
Maintain high standards of ethical and professional conduct and adhere to all agency policies and procedures.
Other duties as assigned by management.