Case Manager Registered Nurse - Field in Roanoke & Surrounding Areas, VA
About The Position
Join Aetna’s Long-Term Services and Supports (LTSS) team as a field-based Case Manager serving members in Roanoke and surrounding areas of Virginia. The role is suited to a compassionate Registered Nurse or Behavioral Health Clinician who is committed to personalized, community-centered care and is comfortable balancing independent case management, travel, and collaboration. The position involves in-person member visits and up to 75% travel, with work-from-home flexibility and weekday hours of Monday through Friday, 8:00 AM to 5:00 PM. The Case Manager assesses, plans, and coordinates comprehensive care for members with medical and behavioral health needs. The role integrates services, addresses barriers to care, and connects members with resources across healthcare and community systems. The Case Manager works with interdisciplinary teams, providers, and support networks to ensure care is proactive, coordinated, and aligned with each member’s goals.
Requirements
- Must reside in Roanoke or surrounding regions in Virginia.
- Reliable transportation and willingness and ability to travel up to 75% of the time; mileage is reimbursed according to the company expense reimbursement policy.
- Current unrestricted Virginia state Registered Nurse (RN) licensure.
- Three years of clinical experience; experience in Medical-Surgical Nursing, Behavioral Health, or Long-Term Care is preferred.
- At least one year of Managed Care experience.
- Proficiency with computer skills, including navigating multiple systems and keyboarding.
- Associate’s degree or bachelor’s degree in Nursing, with active Registered Nurse (RN) licensure.
- Effective verbal and written communication skills.
Nice To Haves
- Case management experience in an integrated model.
- Five years of clinical practice experience.
- Bilingual in English and Spanish.
- Long-Term Services and Supports (LTSS) experience.
- Bachelor’s degree in Nursing preferred.
Responsibilities
- Conduct in-depth, face-to-face assessments to identify member needs.
- Develop and implement individualized care plans.
- Coordinate medical, behavioral, and community-based services.
- Monitor member progress and adjust care strategies to improve outcomes.
- Advocate for members to ensure access to high-quality, appropriate care.
- Integrate services, address barriers to care, and connect members with appropriate resources.
- Collaborate with interdisciplinary teams, providers, and support networks.
Benefits
- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.
- Other resources, based on eligibility.
- Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
