Case Manager Registered Nurse
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Remote RN Case Manager (100% Telework) Work from anywhere in the U.S. Join a team dedicated to improving member health outcomes through proactive, compassionate case management. This is a fully remote opportunity with no weekends or holiday shifts required.
Requirements
- Active, unrestricted RN license in state of residence
- Required to obtain additional state licenses (company-paid)
- 3+ years of acute care hospital RN experience (medical-surgical, post-surgical, ICU, or similar)
- Associates Degree in Nursing
- Must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.
- A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.
- Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.
- Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.
- Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.
- Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).
- Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links.
- Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.
- Future Growth: Openness to learning new skills in the future as the workplace environment evolves
Nice To Haves
- 1+ year of case management experience
- Compact RN license
- Certified Case Manager (CCM) certification
- Strong telephone communication skills
- Proficiency with Microsoft Office (Word, Excel, PowerPoint)
- BSN preferred
Responsibilities
- Conduct telephonic case management assessments and care planning
- Identify health risks, barriers to care, and opportunities to improve outcomes
- Develop individualized care strategies and coordinate appropriate resources
- Support members through complex medical and social health needs
- Collaborate with multidisciplinary teams to ensure effective care management
- Promote member engagement through strong communication and clinical guidance
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
