Case Manager Registered Nurse - Field in Norfolk, VA
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary – Field-Based Case Manager (RN / Behavioral Health Clinician) – LTSS Join Aetna’s Long-Term Services and Supports (LTSS) team in a dynamic, field-based Case Manager role where you can make a meaningful difference in the lives of members throughout Virginia. This position is ideal for a compassionate Registered Nurse or Behavioral Health Clinician who is passionate about delivering personalized, community-centered care and thrives in a role that blends autonomy, travel, and collaboration. As a Case Manager, you will take the lead in assessing, planning, and coordinating comprehensive care for members with diverse medical and behavioral health needs. Through in-person visits (up to 75% travel), you’ll build strong relationships, gain deeper insights into members’ environments, and create tailored care plans that promote both immediate health improvements and long-term wellness. You will play a critical role in integrating services, addressing barriers to care, and connecting members with appropriate resources across healthcare and community systems. By working closely with interdisciplinary teams, providers, and support networks, you’ll ensure care is proactive, coordinated, and aligned with each member’s unique goals. What makes this role stand out: Field-based work that allows direct, meaningful member interaction Opportunity to impact both medical and behavioral health outcomes Autonomy to manage cases while collaborating with a supportive care team Work-from-home flexibility with structured weekday hours (Monday–Friday, 8:00 AM–5:00 PM)
Requirements
- Must reside in Norfolk, VA
- RN with current unrestricted Virginia state licensure required
- 3+ years clinical experience as a Registered Nurse (i.e. med surg, behavioral health, acute care)
- Must reside in Norfolk VA or Surrounding Areas.
- Must be willing and able to travel up to 75% of the time to meet members in their home
- Proficiency with computer skills which includes navigating multiple systems and keyboarding.
- Effective communication skills, both verbal and written.
Nice To Haves
- Case Management in an integrated model preferred
- Bilingual in English/Spanish preferred
Responsibilities
- Conducting in-depth, face-to-face assessments to identify member needs
- Developing and implementing individualized care plans
- Coordinating medical, behavioral, and community-based services
- Monitoring progress and adjusting care strategies to improve outcomes
- Advocating for members to ensure access to high-quality, appropriate care
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
