Case Manager, OPI Focused - 424-04-26

NWSDS•Warrenton, OR

1d•Hybrid

About The Position

Northwest Senior and Disability Services is seeking a social services worker to manage a set of consumer cases. Our agency is an innovative and forward thinking with a deep commitment to helping others. We are looking for someone who believes in serving the seniors and adults with disabilities in our community. If you live with integrity and are professional, compassionate, and customer-service-oriented you are the type of person we want to hire. We live these principles every day, in all we do. These are our core values. This position performs professional-level work in the provision of social services for a caseload comprised of seniors and/or adults with disabilities, with a specific focus on OPI cases.

Requirements

Minimum of four (4) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required.
Knowledge of the problems and issues confronting the consumers the agency serves.
Knowledge of the state and federal laws regulating the consumer’s social services.
Knowledge of casework methods and techniques to individual cases.
Ability to prepare concise and complete case records, documentation, and reports.
Ability to use problem-solving and decision-making skills in order to serve consumers.
Ability to use appropriate questioning strategies to interview consumers to determine program eligibility and service needs.
Ability to support the agency mission and exemplify its core values—integrity, professionalism, service, and compassion.
Ability to serve as a mandatory reporter of suspected cases of neglect, exploitation, and abuse of vulnerable populations as required by policy and regulation, and make the appropriate referral to a responsible agency.
Ability to interact and work effectively with others in a team to deliver services to consumers.
Demonstrated good interpersonal communication skills through written, verbal, and nonverbal communication.
Ability to use sound organizational skills to meet deadlines in a timely, accurate, and efficient manner.
Ability to speak, read, write, and understand English and follow verbal and written instruction.
Secure and maintain a valid Oregon driver’s license or have an acceptable alternative means of transportation.
Ability to attend work regularly to meet the demands of this job and to provide necessary services.
Ability to complete and pass a criminal background check.

Nice To Haves

Bachelor's degree in social sciences or any related field.
Work or volunteer experience working directly with consumers in social service type settings.
Experience working with seniors or adults with disabilities or vulnerable populations.

Responsibilities

Collaborate with other staff members to comprehend and meet consumer needs.
Assess consumers’ non-financial needs for specific social services and determine service-eligibility.
Develop consumer care plans in accordance with regulations, coordinating service delivery.
Monitor and update consumers’ care plans according to changing needs, assessing and reducing risk.
Provide customer service to consumers while adhering to privacy regulations and agency standards.
Collaborate with a broad range of public and private social service entities, interpreting laws and connecting consumers to resources.