Case Manager - Mobile Crisis Intervention

Catholic Charities Serving Central Washington • Wenatchee, WA

8d • $23 - $29

About The Position

The Case Manager for Mobile Crisis Intervention provides case management, stabilization and resolution services to individuals presenting with acute mental health distress/disturbance and facilitate clinical continuity for emergency services and other various clinical services, as needed. Immediate crisis services may be provided in the office or in a community based location, regardless of the program to which the individual is assigned.

Requirements

• Associates degree in behavioral sciences or related field required. Bachelor's degree preferred.
• 2 years of experience in direct clinical treatment services
• 1 year experience in the treatment of seriously disturbed children, adults, and their families
• Knowledge and skills to work with chronically mentally ill population
• Knowledge of community resources
• Strong family and individual clinical case management skills
• Possess and utilize effective verbal and written communication skills
• Ability to be self-motivated, work independently and as a team member
• Ability to represent the agency in a professional manner within the community
• Culturally competent in delivering services to individuals from distinct backgrounds
• Ability to use a computer and to write effectively
• Requires the ability to work flexible hours, including evenings and weekend as requested
• Requires extensive travel in the community
• Requires work in clients homes and other community locations
• Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments
• Valid Washington State drivers license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider
• Being cleared by criminal background check and fingerprinting when required

Nice To Haves

• Bilingual English/Spanish preferred, but not required

Responsibilities

• Assists with engagement in mental health services and provides assistance in securing Medicaid, if indicated.
• Provides case management and therapeutic services, including education, and referrals to individuals who meet RSN access to care criteria.
• Staffs the Chelan Douglas Crisis Line during office hours.
• Completes progress notes and other required documentation within the required timeframes.
• Supports implementation of the treatment plan focusing on client strengths and risk factors
• Provides services to achieve the goals identified on the treatment plan
• Crisis intervention
• Assisting with applying for benefits
• Assisting with activities of daily living and psychosocial support
• Service coordination with other providers, including health care professionals, and establishing connections with other community resources
• Transportation to appointments or meetings with service providers
• Obtaining housing or assisting with housing retention
• Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources as appropriate
• Assists clients in linking with critical community and therapeutic based services to facilitate and sustain recovery
• Attends psychiatric or medical appointments with clients as indicated
• Follows agency policies regarding confidentiality and other consumer rights
• Participates in supervision and staff meetings, multi-disciplinary team meetings, group supervision and other meetings as required.
• Attends court hearings as indicated and testifies on behalf of individuals served if necessary.
• Support cases assigned to hospital liaison

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree