CASE MANAGER INTERN

Volunteers of America Northern Rockies•Laramie, WY

7d•Onsite

About The Position

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization. JOB DESCRIPTION _____________________________________________________________________________ Summary/Objective Under the direct supervision of a licensed professional, the Case Manager Intern will provide support to assigned clients and facilitate/link clients to appropriate community service resources. Case Manager Interns will assist and support clinical services as needed under supervision of a licensed professional. Case Manager Interns are not qualified to practice independently and will work closely with assigned supervisors to shadow and/or execute the essential job functions outlined below.

Requirements

Proficiency with computers
Proficiency with Microsoft Office software: Outlook, Word, Excel
Ability to learn new computer software quickly
Proficiency with modern standard office equipment
Excellent attention to detail and organizational skills
Successfully interact with clients and team members in a professional manner
Ability to prioritize and manage multiple tasks concurrently
Demonstration of behaviors aligned with a posture of servant leadership and our culture values.
Currently enrolled in school for Bachelor's Degree in Psychology, Social Work, or related field

Nice To Haves

Some Case Management experience

Responsibilities

Shadow case managers and skills trainers to learn how to provide necessary services before taking on individual case load.
Receive referrals for Case Management services/treatment from therapists with approval from clinical supervisor; provides an initial and ongoing assessment of client needs for case management, treatment, support, and/or skills training.
Is familiar with community resources and makes appropriate referrals and/ or links clients to those resources under supervision.
Provides case management monitoring of the Client's condition(s) and progress or lack of progress and communicates this to the primary therapist and supervisor.
Advocates on behalf of the Client to ensure his/her access to needed resources and ensure their rights are respected under direct supervision.
Shadows and may provide case management emergency services during work hours as approved by licensed supervisor.
Shadows and may provide liaison services to state and local hospitals in conjunction with supervisor.
Provides liaison services to community partners, such as attending meetings with supervisor or assigned staff, facilitating communication while including supervisor, and answering questions about services within the agency with appropriate consultation from supervisor.
Responsible for tracking supported employment activities and assists with the development and implementation of supported employment programming as directed by the supervisor and Clinic Director according to the Policies and Procedures for Volunteers of America Northern Rockies.
Provides documentation reflecting the course of treatment on time.
Actively participates in supervision meetings, clinic meetings, case discussions, planning for treatment provision, and agency development required training activities.
Maintains a suitable professional demeanor that includes contributing to a positive work environment within VOANR through dependability, flexibility, cooperation, supportiveness and respect for others, communication, creativity, ethical behavior, and appropriate appearance.
Accurately completes all necessary intake elements, admission process and meets all appropriate releases.
Other duties as assigned.