Part Time Case Manager Immigration - as needed
About The Position
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Requirements
- High School Diploma or GED required, bachelor’s degree preferred.
- At least two (2) years of customer service or case management experience required.
- Bilingual Spanish preferred.
- Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
- US citizenship required.
- Ability to receive client’s approval to work on contract required.
- Must live in the US 3 of the last 5 years (military and study abroad included).
- Effective verbal and written communication skills. Ability to interpret and articulate rules, instructions and material required.
- Demonstrated sound judgment and even temperament. Ability to maintain self-control and use appropriate interpersonal skills in stressful situations.
- Attention to detail.
- Problem solving ability.
- Ability to deal with multicultural contacts with sensitivity.
- Basic computer skills.
- Ability to work with computers and the necessary software typically used by the department.
Nice To Haves
- Bilingual Spanish preferred.
Responsibilities
- Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract.
- Develops and maintains accurate and complete case records for all ISAP participants. Maintains confidentiality of all records.
- Conducts home visits to verify participants’ places of residence in compliance with contractual obligations.
- Performs other duties as assigned.
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
