Case Manager III - Full Time; 2238-204-A

Catholic Charities Brooklyn and Queens • Queens, NY

5d • Hybrid

About The Position

Catholic Charities Brooklyn and Queens has been providing quality social services for over 125 years, offering more than 160 programs and services for various age groups and those with mental illness. The HomeBase Homelessness Prevention Programs specifically assist individuals at risk of entering a shelter due to rental arrears, overcrowding, or substandard housing, as well as those receiving aftercare services after a prior shelter history. Services include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals, and workshops to prevent homelessness.

Requirements

• MS/MA degree in social service related field required.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

Nice To Haves

• Experience providing direct services to at-risk populations or individuals/families previously in shelter preferred.
• Bilingual skills (Spanish) a plus.

Responsibilities

• Render professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services (assessment, intake, crisis intervention, information and referral, short and long-term comprehensive case management and financial assistance).
• Supervise bachelor level interns.
• Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquiries, conduct pre-screenings and provide brief and aftercare services.
• Provide advocacy, linkage, and escort services for participants to prevent homelessness.
• Provide and/or assure that each case assigned receives regular visits and contact as needed.
• Establish and maintain case records including completing progress notes.
• Ensure all relevant case related information is inputted into case files and corresponding databases.
• Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
• Follow-up on referrals made on behalf of a consumer/family and respond to all referrals made to the program.

Benefits

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical, Dental Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level