Case Manager III - Full Time; 2238-204-A

Catholic Charities Brooklyn and Queens•New York, NY

6d•$38 - $43•Hybrid

About The Position

Catholic Charities Brooklyn and Queens, with over 125 years of service, offers numerous programs for various demographics. The HomeBase Homelessness Prevention Programs specifically assist individuals and families at risk of homelessness due to rental arrears, overcrowding, or substandard housing, as well as those with prior shelter history. Services include case management, mediation, advocacy, financial assistance, referrals, and workshops. Under the direction of the Supervisor, the Case Manager III provides professional intervention to clients at risk of homelessness and homeless clients. This involves comprehensive support services such as assessment, intake, crisis intervention, information and referral, short and long-term comprehensive case management, and financial assistance. The role also includes supervising bachelor-level interns, conducting assessments to determine eligibility, responding to inquiries, performing pre-screenings, and providing brief and aftercare services. Additionally, the Case Manager III will engage in advocacy, linkage, and escort services to prevent homelessness, ensure regular client contact and visits, maintain case records with progress notes and database entries, assess the needs of the whole consumer/family including basic needs, and follow up on referrals.

Requirements

MS/MA degree in social service related field required.
Experience providing direct services to at-risk populations or individuals/families previously in shelter preferred.
Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
Able to conduct home/field visits and travel throughout the five boroughs as needed.
Frequently lifts and/or moves up to 10 pounds.

Nice To Haves

Bilingual skills (Spanish) a plus.

Responsibilities

Supervise bachelor level interns.
Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide brief and aftercare services.
Advocacy, linkage, and escort services for participants to prevent homelessness.
Provide and/or assure that each case assigned receives regular visits and contact as needed.
Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
Follow-up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.