Case Manager II- MHRT (Mobile Harm Reduction Team)

Family Health Centers of San Diego•San Diego, CA

8d•$31 - $36•Onsite

About The Position

Family Health Centers of San Diego (FHCSD) is seeking a Case Manager II to provide intensive, therapeutic case management services to assigned individuals. This role participates in the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements. Specific assignments will vary based on program, grant, and patient demographics, with a focus on community-based healthcare for the medically underserved. The Case Manager II will offer intensive case management and conduct therapeutic interventions. This is a Grant-Funded position.

Requirements

3 years of work experience providing human services to high risk, medically underserved, disabled populations, and/or relevant community health populations required.
Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required.
Equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required.
Ability to work well in both a team-based environment and independently.
Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
Basic counseling skills, such as reflecting, active listening, and paraphrasing.
Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
Demonstrated ability to be culturally sensitive and respect diversity.
Excellent interpersonal and customer service skills.
Excellent written and verbal communication skills.
Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.

Nice To Haves

Master's degree in relevant field preferred.
Multi-lingual preferred, English, Spanish, Arabic, and Somali depending on current priorities and locations.

Responsibilities

Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Assists in preparing reports as required.
Conducts initial and on-going assessment of client's health and/or support service needs. Sets level of client need.
Creates formalized case plans and goals with clients; clients are high-need and require more intense services. Develops a written care-plan with the client, identifying problems and needs. Plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals. Updates plan as client's needs change.
Provides therapeutic interventions to clients. Provides intensive individual support to high need clients. Support may include providing therapeutic interventions, providing internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc. Focus on medical adherence, support, and appointments designed to maintaining necessary care.
Performs other duties as assigned.