Week - Union (SN6)

Episcopal Community Services (ECS)•San Francisco, CA

14d•Onsite

About The Position

Provides short-term case management services (open cases from 3-6 months) to seniors and adults with disabilities who may be homeless from the central city area. Must have 40-60 active cases per month. Responsible for providing support services such as assessment, counseling and appropriate referrals. Will work with both homeless and non-homeless clients from the DAAS Office of Aging (OOA), Centralized Intake, and Waitlist System as assigned by the CKSC Case Management Program Manager. Co-facilitate support group meetings for homeless and formerly homeless consumers. The Case Manager will work with HSH and all partner agencies to exit participants into appropriate housing and/or treatment, providing smooth transitions and follow up after care when necessary.

Requirements

BA/BS in Social Work, Counseling, Psychology, Gerontology or in a related human service field.
Experience in case management and social services to older adults, homeless individuals, substance abusers, and/or mentally ill.
Three (3) years worked experience in a progressively responsible, full-time Case Manager role, Counselor, or Client Advocate working with the homeless, mentally ill or substance abuse populations.
Must secure finger image screening and annual TB screening.
Must be able to meet physical requirements test.
Will honor and abide by rules of the position.
Will honor and abide by Episcopal Community Services rules and regulations, including confidentiality.
Demonstrate behavior that supports the organization’s mission, vision, and values.
Adhere to all program, funder, and organizational policies, and procedures.
Communicate effectively and model integrity, fairness, and ethical business practices.

Responsibilities

Ability to navigate the Office of Aging (OOA) Centralized Intake and Waitlist System.
Accept emergent referrals from the Centralized Intake and Waitlist System as assigned by the CKSC Case Management Program Manager.
Utilize effective and measurable outreach methods to enroll and assess homeless and non-homeless clients from the OOA Centralized Intake and Waitlist system.
Conduct initial intake, comprehensive assessment, and home visits to collect information on clients needs (social, environmental, physical or mental); and determine necessary services required to meet those needs through a Care Plan, Service Arrangements and Monitoring.
Refer appropriate clients to Long Term Case Management as needed.
Maintain up to date documentation in clients files regarding services provided, e.g., referrals, supportive services, in a complete and professional manner.
Submit intakes, assessments, client notes, care plans and discharge information into the OOA Centralized Intake and Waitlist system with approval from the CKSC Case Management Program Manager.
Must meet the Units of Service (UOS) required by the Department of Aging and Adult Services (DAAS) within the contract program period.
Orient clients to case management, grievance policies and procedures, and case management requirements.
Advocate with outside agencies on behalf of clients to support efforts to secure benefits, housing and resources that are essential to achieving established goals.
Follow-up on the outcome of referrals by contacting the client and/or agency to which the client was referred to.
Develop and maintain a professional working relationship with all community service providers, employees, volunteers and clients.
Meet with the Clinical Consultant from Institute on Aging on a regular basis to review cases.
Collaborate with the CKSC Program Manager in auditing client files and Centralized Intake and Waitlist System submittals.
Attend meetings and trainings as needed.
Perform other duties as assigned.