Case Manager II - Destiny In-Custody Case Management

HealthRIGHT 360•Fairfield, CA

6d•Onsite

About The Position

HealthRIGHT 360, a nonprofit organization, is dedicated to providing accessible healthcare to vulnerable populations, aiming to overcome systemic barriers and promote health equity. The organization offers a broad spectrum of services, including mental health care, substance use treatment (residential and outpatient), and primary health services. They also support individuals transitioning back into the community after involvement with the criminal justice system. By integrating physical and behavioral health, HealthRIGHT 360 empowers individuals through addressing social determinants of health, fostering resilience, and facilitating recovery. The Destiny In-Custody program, in collaboration with the County, aims to reduce the likelihood of substance use relapse and criminal behavior leading to re-incarceration. The program serves male individuals with a history of justice involvement, focusing on those transitioning from jail to the community and those at risk of relapse while already in the community. The Case Manager II role involves providing comprehensive case management services to inmates in Solano County. This includes offering information, support, and follow-up services as outlined in the Re-entry Plan. The Case Manager II will address various needs such as sober living and transitional housing, stable housing, employment, entitlement benefits, family reunification, mental health and SUD treatment, childcare, vocational training, rent subsidies, deposit assistance, civil legal services, gender-specific mentoring, clean slate services, and subsidized employment and transportation.

Requirements

High School Diploma or GED & AOD Registration/Certification
OR Bachelor's Degree & 2 years Case Management experience
Strong proficiency with Microsoft Office applications (Excel, Outlook, and Word) and internet applications.
Ability to express empathy, compassion, and communicate honestly by providing feedback for negative as well as positive behaviors.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Specialized knowledge such as: mental health issues, life skills, vocational training, anger management, criminal behavior, grief, etc.
Proficient in motivational interviewing, gender-specific issues, trauma-informed care, harm reduction, boundaries, confidentiality, and stages of change theory.
Highly organized with the ability to prioritize tasks and complete work in a timely manner.
Strong oral and written communication skills for clear and thoughtful interactions in person and on the phone.
Actively seeks opportunities to improve performance by eliminating errors.
Positively collaborates with team members, gives and accepts constructive criticism, and assists as needed throughout the program.
Maintains composure under pressure, handles complex problems and change with minimal supervision, and demonstrates flexibility in achieving key goals and priorities.
Collects, organizes, and analyzes information before making decisions, takes a thoughtful approach, and seeks supervision or input when necessary.
Models the highest ethical standards, maintains honesty and accountability, ensures confidentiality and appropriate boundaries, and handles sensitive information with discretion and tact.
Open to learning and understanding different perspectives.
Ability to obtain Solano County jail clearance.
Must be capable of obtaining and maintaining a satisfactory background check.
Must be capable of meeting health screening and tuberculosis testing requirements.
Must be capable of maintaining credential requirements.
Must be capable of meeting the program and funder requirements.

Nice To Haves

Experience with Electronic Health Records (EHR) systems is preferred.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency preferred.
Experience working with child welfare systems preferred.
Experience working with criminal justice population preferred.
Bilingual in threshold languages.
preferably bilingual in the county’s threshold languages.

Responsibilities

Develop a Re-entry Plan for each participant in the In-Custody Case Management program to ensure a smooth transition and decrease recidivism. This includes developing transitional housing (when possible), linking participants to community resources, and connecting them with probation, parole, or other community stakeholders.
Link participants to needed substance abuse, mental health, or healthcare treatment services, including outpatient substance use disorder treatment, medication-assisted treatment, individual therapy, rehabilitation groups, and healthcare visits, for 3-9 months post-release to aid in life skills development and ongoing support.
Initiate in-custody case management to begin re-entry plan implementation, pick participants up from jail, provide court advocacy (when necessary), assist with support network development, and link participants to necessary services at varying intensity levels for 3-9 months.
Provide barrier removal incentives to assist participants' transition back into the community, such as clothing for release, hygiene items, and fees for identification documentation.
Conduct intakes and assessments.
Work with clients to create, track, revise, and update client-focused Individual Re-Entry Plans using an integrated array of public, private, and project-specific resources.
Partner with the County’s Housing Navigators to ensure all homeless clients receive immediate, individualized housing-related support, including accelerated access to a shelter bed.
Meet with each client every two weeks at a minimum following initial re-entry plan development, with more frequent contact arranged on a case-by-case basis for emerging needs or crises.
Respond to inmate requests as needed or assigned by the Program Manager.
Track outcomes and provide regular reporting to the Program Manager.
Follow clients throughout their SUD Subsidized Housing episode, assisting with transitions as clients 'Step Down' to different levels of care.
Provide warm handoff referrals for clients to an Enhanced Care Management (ECM) provider.
Document client interactions in the Welligent platform within 24 hours of service delivery.
Complete all supporting documentation, including case plans, re-entry plans, individual change plans, discharge paperwork/process, and required agency assessments in a timely manner.
Work with clients and other internal/external resources to develop/maintain case plans, progress notes, and appropriate updates to support health and recovery needs.
Perform other duties as assigned.