Case Manager I - Cottonwood

U.S.VETS•Cottonwood, AZ

1d•$22 - $27•Onsite

About The Position

The Case Manager I is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients needs.

Requirements

High School Diploma required
One year of experience in social services or related field preferred
Experience working with homeless and/or veterans preferred
Certification in Substance Abuse Counseling preferred
Experience facilitating support groups preferred
Strong oral and written communication skills
Professional manner and appearance
Ability to work independently and within a team
Ability to take direction
Ability to work effectively with diverse group of clients, staff, and community members
Computer proficient in Microsoft Office and Internet
Valid driver’s license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course

Responsibilities

Under supervision of Case Manager III, Program Coordinator, or Clinical Director, assists with assessing veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.
Facilitates client intake process and compiles client files for the program and teammates, ensuring all program eligibility documentation is complete
With supervision, collaborates with clients to complete Individual Action Plans (IAP) that are approved and signed by Case Manager III, Program Coordinator, or Clinical Director
Assists all Case Managers in maintaining confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format that are approved and signed by Case Manager III, Program Coordinator, or Clinical Director
Reviews and documents updates for IAPs on a monthly basis
Completes timely discharge summaries that are approved and signed by Case Manager III, Program Coordinator, or Clinical Director
Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
Assists in quality management activities, data collection, and preparing reports
With supervision, facilitates client life skills classes
Conducts random drug and alcohol screenings of clients
Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases
Documents client referrals for services
Attends scheduled team meetings and trainings
Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
Performs other duties as required