Case Manager I-Van Buren Village

National Church Residences•Van Buren, AR

8d•Onsite

About The Position

This position assumes responsibility for delivering direct client case management services to Permanent Supportive Housing residents using a Housing First approach, and in the context of an Integrated Primary and Behavioral Health Team model. The role involves conducting bio-psychosocial assessments, assisting individuals and families with developing strengths-based mental health care plans, monitoring client service needs, and assisting clients in applying for benefits and community support services. The Case Manager I is responsible for documenting all client encounters in an electronic record and service log within 24 hours, facilitating weekly psychosocial and educational groups, and maintaining monthly contact with each person on their caseload. Additionally, the role may involve transporting clients to appointments and attending weekly Blended Management Meetings.

Requirements

Bachelor’s degree in Social Work or related field required.
Good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
Self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
Strong motivational skills and a high emotional intelligence quotient (EQ).
Ability to demonstrate clear, professional boundaries in a team environment.
Strong verbal and written communication skills.
Basic math and analytic skills.
Basic computer skills (word processing, spreadsheet, database).
Basic understanding of needs of low‐income and homeless individuals.
Basic knowledge of crisis intervention techniques.
Perform mostly office or non-manual work.
Work independently under only limited supervision.
Act as a primary liaison with suppliers, vendors, or business affiliates (not patients).
Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.
Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff.
Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
Valid driver’s license.

Nice To Haves

1 year of experience in a human services or related field preferred.
Licensed Social Worker or Licensed Professional Clinical Counselor preferred.

Responsibilities

Conducts bio‐psychosocial assessments and assist individuals and families with developing individual strengths‐based mental health care plan in accordance with State of Ohio Mental Health and Addiction Services standards.
Monitors and follows‐up with clients regarding service needs and assist clients in applying benefits and community support services.
Documents all resident encounters in electronic record and service log within 24 hours.
Facilitates weekly psychosocial and educational groups and maintain minimum contact with each person on caseload of once per month.
Transports and/or accompany clients to medical visits and other appointments as needed.
Attends and participates in weekly Blended Management Meetings as an advocate for clients and as a responsible staff member.
Performs other duties as assigned.
Ensure service delivery aligns with policy, regulation, and case management standards.
Submit accurate and complete service logs for billable and non‐billable services weekly.
Manage case load up to 40. Case load may vary if employed at site with additional service partner. May include additional clients on case load for Community Engagement duties.

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
Healthcare Flexible Spending Account or Employer funded Health Savings Account.
Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
Parental Leave paid at 100% for four weeks.
Dental & Vision coverage for you and your family with Nationwide providers.
Company provided Life & ADD insurance and Disability coverage.
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses.
Paid Time Off (PTO) and 9 paid Holidays.