Case Manager, Housing Our Youth (HOY)
About The Position
Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities for the betterment of our entire San Diego region. Our vision is to create a Center and Center culture where every person feels and knows that they are welcomed, valued, and supported. As the beacon for our regional LGBTQ community, we actively recommit to being a more vibrant, bold, innovative, safe, and modern center each day than the day before. The Center is sex-positive and provides advocacy and critical health and social support services to support our community members through all stages of life, focusing on our deeply held values of equity, social justice, and client-centered, trauma-informed care. The Center currently has over 75 staff working at five facilities across San Diego County. Under the direction of the Youth Housing Services Manager, the Case Manager (HOY) will provide case management, program and community services and referrals to the HOY participants. Assist in program development, operation, and team decision-making while supporting program outcomes.
Requirements
- A bachelor's degree in a social service-related field and 1 year of experience providing case management services to LGBTQ youth, people living with HIV, and/or marginalized groups of individuals.
- Fluency in English required.
- Must be comfortable working in PC/Windows-based environments.
- Must have strong proficiency with Microsoft Office.
- Demonstrated ability to manage multiple tasks with shifting priorities.
- Must demonstrate competence in working with diverse populations.
- Must demonstrate competence in using strength-based, trauma-informed, and positive youth development approaches in service delivery.
- Reliable transportation, a valid driver's license, and auto insurance.
Nice To Haves
- 2 years of experience working with people experiencing homelessness, foster care, and/or juvenile justice systems.
- Fluency in Spanish.
- Experience managing crises and implementing crisis interventions.
Responsibilities
- Conduct intakes, assessments, and evaluations with new clients.
- Provide linkages to mental health services, substance abuse services, educational services, career development services, and other relevant resources.
- Provide ongoing case management, crisis intervention, conflict resolution, and stabilization services to youth enrolled in the program.
- Maintain accurate documentation of client goals and needs, case management plans, and service entries into internal data systems.
- Enter program data and outcomes into the region's Homeless Management Information System (HMIS) to adhere to grant and contract compliance.
- Document thorough case notes that accurately reflect client progress toward individualized case management goals.
- Assist in the completion of monthly narrative reports for funder reports.
Benefits
- Competitive Pay Scales
- 401(k) Retirement Plan (with company match)
- Full Medical, Dental, Vision, and Chiropractic Health Coverage
- Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children
- Full-time and Part-Time Schedules
- Generous Vacation and Holiday Benefits
- Professional Training & Development Experiences
- Opportunities for Promotion & Advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
